Camtasia 9 Freezes During Rendering but is fine when I mute the tracks with annotations

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  • Problem
  • Updated 1 year ago
  • Solved
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ktelltt

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  • frustrated

Posted 1 year ago

  • 1
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ktelltt

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I have a project with several tracks in it.  It keeps getting to 81.4% when rendering then freezing and shutting down.  When I mute the tracks with the annotations on them, it renders fine.  I need to use the annotations or the project does not make sense.  Suggestions?  Fixes?
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Robert R., Online Community Admin

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Hi ktelltt;

This is a situation best brought to the attention of our Technical Support team; have you opened a ticket?

-Robert
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ktelltt

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Hi. I actually planned to do that this morning. I was hoping for some community help as I am under a deadline and customer service is only open M-F. I did discover that the function spotlighting a section while adding the bounce animation seemed to be the issue. I guess I just won't combine those two functions.

Thanks