Camtasia 9 FULL User Guide

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Please tell me where the FULL Camtasia 9 User Guide exists for downloading. Thanks!
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bill.lloyd

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Posted 2 years ago

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Rick Stone

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TechSmith seems to offer a PDF at this link:

https://support.techsmith.com/hc/en-u...

And the PDF for Camtasia 9 is at this link:

http://content.screencast.com/users/k...

Cheers... Rick :)
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bill.lloyd

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Thanks for the reply, but I probably need to hear from TechSmith if they are monitoring these conversations.

Option 1 is a paid manual from a third party. Licensed users should receive free access to a complete User Guide.

Option 2 is a tirepatch fix with incomplete information.

Regardless, I appreciate your efforts to be helpful.
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Kelly Mullins, TechSmith Employee & Helper

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Hi Bill,

You can find all the help PDF guides on this Help Center page:
https://support.techsmith.com/hc/en-us/articles/229651968-Camtasia-9-3-PDFs

I believe this is the same link Rick offered you. I'm not sure why it is coming up as a paid site. It should look like this and all the information is free.



Let me know if you have any trouble.

Kelly
Customer Engagement
TechSmith
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bill.lloyd

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Rick's first reply contained this link to the third party publisher:

http://content.screencast.com/users/kam110/folders/CS%209%20Beta/media/f720ec1f-03ec-4a50-8902-70128...

Thanks!
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Kelly Mullins, TechSmith Employee & Helper

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Hi Bill,

I should have asked what kind of information are you looking for? You said the one PDF was a tire patch so I guess you are needing more information on a particular subject.

Please let me know if you don't find the information you are needing.

Kelly
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bill.lloyd

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Thank you for your responses. I'd simply like to get my hands on the FULL User Guide for Camtasia 9. 

Camtasia Studio 8 released a 368-page User Guide called "Help File Document". It is comprehensive and very accessible. None of the other documents discussed in this thread are similar. Camtasia 9-3 Help does not come close. "Camtasia 8 to 9 - Where is it now" is somewhat irrelevant to first time Camtasia users who start with Camtasia 9 and have never seen Camtasia 8.

The issue started when I wanted to perform screen image captures. I eventually located the necessary information, however, it would have been nice to simply refer to a comprehensive User Guide.

This is not a complex issue.

Thank you.
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Mike Sherry

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I have a similar question. I'm new to Camtasia and am watching the five introductory videos, but would like a PDF for reference. This would eliminate my having to take notes on the videos and speed up my progress considerably. Do you have any idea when these might be available?
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Kelly Mullins, TechSmith Employee & Helper

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Hello,
All of the PDF documents we offer can be found on this page:
https://support.techsmith.com/hc/en-us/articles/229651968-Camtasia-9-3-PDFs

We did have a much larger in size text-wise help file in Camtasia 8, which was used to create the larger V8 User Guide PDF.  However, we moved to a more condensed streamlined format for V9. For instance, we removed all the Production Wizard information since that information is built into the Wizard help screens. We also did away with having our customers move through lots of linked pages and instead put all the information on a topic in one place for ease of use.

We also moved from the CHM in-product help file format to the new online Zendesk help center. We did this because it allows us to update and add to the help center any time we need, rather than having to wait for a release to go out. This also allows our content to be searched for via Google and on our website - which is a trend in how people tend to look for help these days.

So, the same help topics in the help center are in the PDF document.
Additionally, there are other PDFs that give a list of all the hotkeys, tips for creating great videos, and a guide to help V8 users find their way around the new V9 interface.

Please let us know if there is something you need to know that is not covered in the help pages, PDFs, the tips located within the software interface, or the tutorial training videos.

I would also like to know why some prefer the CHM version of the help file over the new online version. We are always looking to make our help and training better, so we welcome all your feedback concerning learning styles and preferences.

Thanks,
Kelly
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ibaphd

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I agree with the comments made above.  I've never used Camtasia or any other product like it.  I need a "How to Start" step-by-step written manual on how to create, cut, save, etc. The available pdf's mean nothing to me -- I don't have Camtasia 8, I don't care how 9 differs from 8 since I've never used 8. 

Also, the tutorial videos are almost worthless to me. They point to a box, then another, then another, then another, talking the entire time, as if I have any idea what they are talking about!  There is no way I can even begin to use this program without a written document at my side where I can stop, look at what I need to do, and start again.  Trying to click back and forth between my work and a tutorial video is ridiculous!

I have the impression you all are not interested in listening to what your customers need.  The assumption seems to be that we all are twenty-somethings who have used this technology since we were born.  Many of us are not.  Please listen to us! Please provide a old-fashioned, complete User Guide in pdf form.  We will bear the cost of printing it off.   


And, before someone makes (or thinks) a snide comment, having a Ph.D. does not mean I have a Ph.D. in a technology-related field!
(Edited)
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bethany.winslow

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Hi Kelly, I'm logged in with my techsmith account right now and when I click on that link I get a "You're not authorized to access this page". I'm having trouble with other links posted on this page as well. When I click on John's link https://support.techsmith.com/hc/en-us/article_attachments/.../Camtasia_9-3_Help.pdf posted a week ago I get a message that the page does not exist. What's going on??!
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Rick Stone

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One of the things I terribly miss is having the Camtasia help file in the Microsoft HTML Help (CHM) format.
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Fred Grover, Champion

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Rick I would have to agree with you on this as I do not like having to download just the PDF's and also miss being able to just click the Help from within the Help Menu and not having to be online to get access. I have had numerous people ask me why they did this and I cannot really tell them why but they let me know they do not like it either as they would like to be able to just access the Help File through the Menu and not online when spending time at their cabins, campground or get a ways. Not a great move in my opinion. Sometimes there are situations when you do not have Internet Access from where you may be working so it was nice to have it offline too. Hope they decide to put it back in the software the way it was in Version 8.
(Edited)
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markaho77

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I don't know how old this thread is, and if there has been any update, but I just paid for Camtasia yesterday.  My blood is already starting to boil?  No Manual??!!!   I ALWAYS work in a no internet environment--and I accomplish a lot in this cabin, with many comprehensive manuals by my side.  This better not be true--please tell me its not.
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Rick Stone

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According to the original post, the thread is about seven months old. 

Sorry, but to my knowledge, nothing has changed.

Cheers... Rick :)
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john

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Good afternoon Gents,
I am also new to Camtasia and have the same feelings as you about being able to also read and digest an instruction manual for a great program like this. I am not sure if it is what you are looking for, but I have found the following manual to be very useful, and it is certainly better than nothing:
https://support.techsmith.com/hc/en-us/article_attachments/.../Camtasia_9-3_Help.pdf

Good Luck.
Regards,
John
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Rick Stone

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Looks like the link was munged.

Google seems to believe this is the link:

https://support.techsmith.com/hc/en-us/article_attachments/213839668/Camtasia_9-3_Help.pdf

Cheers... Rick :)
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Bob Lewis

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Thanks Rick
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Rachel Clark, Employee

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Hi,
The Camtasia help PDF was updated for the version 9.1 release. The new PDF is located on this page: https://support.techsmith.com/hc/en-us/articles/115000336351-Additional-Camtasia-Resources.  

You can download the PDF from this link: https://support.techsmith.com/hc/en-us/article_attachments/115002225672/Camtasia_9.1_Help.pdf

Thanks,
Rachel 
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bethany.winslow

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Thank you!
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Jayne Davids

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Thanks for the update Rachel, much appreciated.
Jayne