This conversation has been merged. Please reference the main conversation: Aspect ratio problems after 9.0.1 update from Nov 9th 2016
Hi, I'm new to Camtasia. When I tried to import HD 1920 x 1080 mp4 videos to Camtasia 9, the resolution changed to 1920 x 16 (see screenshot). As a result, both preview and storyline playback is squashed. The video is taken with a GoPro Hero 5 set to HD mode, 30 FPS. The video plays fine in media player and Microsoft Moive Maker. Any support is much appreciated.