Camtasia 9 Interface (UI)

  • 13
  • Announcement
  • Updated 2 years ago
Merged

This conversation has been merged. Please reference the main conversation: Adjust the UI color & contrast

Hello TechSmith Community!

Camtasia 9 signified a departure from a user interface that many had been accustomed to over the years. One change that is immediately apparent is what has been referred to as the “dark” interface. It is an interface similar to what Mac users of Camtasia have had for some time. Since the release of Camtasia 9, some users have expressed concerns with the new interface..  In response to these concerns, we recently applied a standard design tool that measures contrasts against industry recommendations. With a couple of small exceptions, Camtasia 9’s new interface scored within recommended guidelines. However, with that baseline measure, we will research ways to provide options for users who may find the new interface more difficult to use. Thank you for your patience as we refine the usability of Camtasia.

- Team TechSmith
Photo of David D

David D, Technical Product Manager - Camtasia

  • 139 Posts
  • 173 Reply Likes

Posted 3 years ago

  • 13
Photo of Mal Reynolds

Mal Reynolds

  • 472 Posts
  • 333 Reply Likes
At the risk of Simon and/or Garfunkel taking out a contract on me, I think that this has reached the stage of requiring a musical treatment. Imagine, if you will, the following set to the very appropriate tune (at least it's been very appropriate for the last few weeks)  "The Sound Of Silence":

Hello Camtasia, once my friend,
I've come to use you once again,
I look upon the GUI's foul darkness,
All black and grey and very low contrast,
And my eyes,
they can barely see a thing,
But here's the thing,
From Techsmith... there's silence.

The user base does scream and howl,
"We need a change, we need it now,
We care little for the bells and bling,
If we can't see what it is that we're doing."
"But standard tests,
say the GUI is just fine,
So stop your whine",
Is the first reply, from Techsmith.

But upon a sunny April day,
We're told a meeting's "days away",
"We'll get a response out to you Real Soon Now,
about this interface you say's a cow",
But four weeks,
Lo a month has come and gone,
Yet this drags on,
With Tech-smith's silence...
Photo of Sharyn

Sharyn

  • 136 Posts
  • 59 Reply Likes
HA HA LOL PMSL LMAO GOOD ONE!
Photo of ExpertNovice

ExpertNovice

  • 352 Posts
  • 105 Reply Likes

I am obviously doing something wrong.

An email arrives about a new post.  I click on the link in the email.  It takes me to the top of page 1.  Eve if the post is at the bottom of page 3.  Since I don't always get an email for all posts I then search for "day" and "hour" on pages 1, 2, & 3 of this thread.

Any solution? 

Photo of kayakman

kayakman, Champion

  • 7070 Posts
  • 2320 Reply Likes
click the "view reply" button [link]
(Edited)
Photo of Diana

Diana

  • 90 Posts
  • 19 Reply Likes
There is no reply button.  I also struggled with this and finally just added a comment to an existing comment.  Pleas show us in step by step where the View Reply" button is?
Photo of Dubie

Dubie

  • 1452 Posts
  • 1174 Reply Likes
The "view reply" button should be in the body of the email.

If you are not seeing it that may be do to your email provider or email client you use.

I use gmail and Thunderbird as my email client (on my desktop).
The "view reply" button is visible for me.

Click Images To Enlarge:

Gmail through Thunderbird


Gmail through browser
Photo of Sharyn

Sharyn

  • 136 Posts
  • 59 Reply Likes
Hmmm. I have been away for four weeks. Things seem to have dropped off on this thread - is there still the "sound of silence" from Techsmith?  (thanks Mal, cannot get that out of my head now)
Photo of ExpertNovice

ExpertNovice

  • 352 Posts
  • 105 Reply Likes

I fully believe this is no longer being considered for the following reasons.

1. They stated:

we recently applied a standard design tool that measures contrasts against industry recommendations [and] Camtasia 9’s new interface scored within recommended guidelines.

2. They have refused to put the idea in any round-up since making that statement.

3. They have not stated they were considering this need

4. The idea was converted to an announcement.  Instead of voting for the idea we have been liking the announcement that they were within industry guidelines.


While we can hope they would put customer needs and preferences above "industry" recommendations, but apparently they have so many young customers the elderly and those with vision issues are unwanted.

I had stated I would keep the idea alive until it was accepted in a roundup.  However, they have yet to accept any ideas voted for in a roundup, so the roundup is a waste of time.  In addition, they took my idea, along with others, and consolidated into an announcement so even if the idea was recreated each month it would be effectively deleted by Techsmith so I would be wasting my time.

BTW, once liked, we can't unlike the announcement.  Thus, we have been "voting" that we like the interface.  Tricky.


(Edited)
Photo of Diana

Diana

  • 90 Posts
  • 19 Reply Likes
I am able to reply to this, not because there is a "reply" button, there is not.
There is a comment button.  I do not view this through email I go to the TechSmith web site to view these comments.
Photo of ExpertNovice

ExpertNovice

  • 352 Posts
  • 105 Reply Likes

Diana,

There is a "View Reply" button in the email.  There is no Reply button in the thread but there are two ways to comment (button and text box) and one way to reply (Reply text box at the bottom of each page).  Here is an image showing all three.

(Edited)

This conversation is no longer open for comments or replies.