Camtasia 9 issues

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This conversation has been merged. Please reference the main conversation: Adjust the UI color & contrast

There are several things that were right with Camtasia 7 that are wrong with Camtasia 9.
1. The interface color was too dark before but now it has sunk into the depths. There is a very unhealthy (literally) trend in some software for white on a black background or worse, gray. This is coming from very young developers who spend their nights gaming in dark rooms and were not alive in the 70s. Other wise they would know we used to have black screens with white or green text and it sucked! That is why Apple introduced black on white which 1000s of years of writing and scientific research have shown to be the most legible. At least Adobe and others offer a light color GUI as an option for those who need to be able to work with the software without eye strain.
2. At the bottom of the timeline there used to be a scrollbar. Essential for any serious work. Where is it?
3. For some reason, I cannot get into this site with Firefox, sign in never completes. Chrome works.
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shrisource

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Posted 2 years ago

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shrisource

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Should have said, Camtasia is great software generally.
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shrisource

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Cannot believe the handy Produce button at the top is now a scarcely visible Share menu item. Why make things more invisible? Why is the hotspot so deeply hidden in the almost unreadable faint white on gray menus? Should be simple and obvious like in earlier versions. Some things in Camtasia 9 are cool but there are a bunch of backward steps. Why not involve real users in Beta testing? People who write software are rarely using them in production circumstances so they do crazy things like making the interface almost invisible to anyone over 25.
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kayakman, Champion

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re "At the bottom of the timeline there used to be a scrollbar" ...

the scrollbar is still there; are you not seeing it?

you have to have media on timeline to see it,. and you need to zoom in so the the clip on timeline is larger than the horizontal display area

can you post a full screen screenshot showing the entire CS editor UI, so we can see that there is no scroll bar on your system
(Edited)
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ChrisM

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While we are on the topic of 9...no "replace with silence" button is ridiculous. The fact that you now have to drag and drop audio effects onto the timeline instead of just pressing a button and have it applied. I SERIOUSLY question if the development team even talked to end users to see how they use the software.
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greg.sohl

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1) I do have a scrollbar under the timeline in Camtasia 9. However, the longer I work on a project, the smaller the thumb gets, even when my project isn't getting longer - I've just been doing simple in place edits - audio silencing mostly.  It is soooo small in the screenshot below, as to be close to unusable. My project is 27 minutes. However Camtasia keeps adding empty space to the right, so the timeline goes out to 13:11:40:00. Yep - a bit more than I need.



2) Also, while I get that this is a "stylish" scrollbar, it is missing the arrow buttons at the beginning and the end, which are handy when one needs to just scroll a little.

I'm on 9.0.4 (Build 1948), 64bit.

Greg
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kayakman, Champion

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the size of the scroll bar is affected by timeline zoom, among other things

at ctl-shift-7 it should be pretty large; at ctl-shift-9 pretty tiny
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greg.sohl

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Thanks Kayakman. Yes, the scrollbar size is directly in proportion to my zoom level. But it is negatively impacted by the fact that for a 30 min project, I've got, when I initially open it, a 6.5 hr timeline, and that the length of the timeline grows, during today's editing, to 30+ hrs.  Were it to stays to a reasonable length, even zoomed in, the thumb size would be usable.

The secondary issue is how the application is calculating the size of the thumb and the percentage of scroll when it is moved. It is TOTALLY UNUSABLE on this small 30 min project when zoomed in. (I've been writing Windows Desktop software since Win 3.1. I that of which I speak.)
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Joe Morgan

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Ctrl+Shift+7 condenses the entire timeline into view for me on a 19:26 min video.



I just added the same clip 5 more times and hit the shortcut again.Works flawlessly for me.

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kayakman, Champion

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it looks like both of your images [at ctl-shift-7] show the horizontal scroll bar thumb spanning almost the entire timeline

that is not happening for me; I'm on a 1920x1080 24" monitor

regardless of loaded project duration, my scrollbar at ctl-shift-7 spans only 4" of the 21" span

what is interesting is that if I zoom out more past the ctl-shift-7 point, the scroll bar thumb does not change size?

this is why I [and greg.sohl?] are seeing all the "dead space"?

on closer examination ... I don't see your scroll bar thumb in either image, only the bar itself?

and, based on a quick review of some CS9 tutorials I made with earlier CS9 versions, the scroll bar thumb behaved DIFFERENTLY than it does now ???
(Edited)
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Joe Morgan

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Looks like you guys need tech support.
With all of my media accessible in the timeline,there's no need for a scroll bar.Because there's nothing to scroll through.

There's only a 1/4 inch of dead space. I even created a mock project,added a few cuts, transitions, callouts.
Saved the project and restarted my computer.Now I have a scroll bar.

I closed and reopened Camtasia and didn't have one again.As soon as I resize the timeline large enough that you need a scroll bar.It always appears. So it's a bug, but it doesn't actually create much of a problem because the scrollbar spans 90% of the timeline or less.
I'll report it to tech support anyway.


I'm running a 1920 x 1080 monitor windows 10

(Edited)
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kayakman, Champion

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thanks; and I've already filed a ticket with tech support, referred them to this section of this thread
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Joe Morgan

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I did the same thing, link and all.I guess great minds really do think alike.

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Joe Morgan

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Hello greg.sohl,

When the scroll bar is very small. Place your cursor in the scrolling area to the right or left of scrollbar and left click.
It works pretty muck like the arrows did.


Once the scroll bar is about 1.5 inches wide or more. It doesn't work very well and the scroll bar wants to move very fast and/or snap to the cursor location.

Regards,Joe
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greg.sohl

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Thanks Joe Morgan, but clicking in the paging space to the right / left of the thumb does a "paging" operation, which is distinctly different than clicking a scrollbar's arrow, which moves a small increment. While the actual behavior is application dependent, the folks at TechSmith can read all about how it is supposed to work here: https://msdn.microsoft.com/en-us/library/windows/desktop/bb787527%28v=vs.85%29.aspx?f=255&MSPPEr...
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Joe Morgan

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Yeah, your right. I guess that just shows how little I actually use the arrow feature.
 

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