Camtasia 9 lagging , why?

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  • Question
  • Updated 3 months ago
Camtasia 9
Windows 10 

I have tried everything i can find on youtube but it is still lagging pretty badly.

Laptop is new with enough ram, i5,...

Preview lagging is pretty bad. I have to tried multiple times, it plays then lags, then i have to try again, then lag,... very frustrating.

I can't see my final video until i render it. There has to be a solution to this.

Please help.

Thank you.
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Posted 3 years ago

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Robert R., Online Community Admin

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Official Response
Hi Satvinder;

There can be a number of reasons that Camtasia would suffer from performance issues; from hardware-related resource deficiencies to conflicting hardware or software, to problematic Camtasia settings or source files containing properties that Camtasia cannot work with (such as high framerate content) or any combination of those items (by no means an inclusive list). To get the best help for this particular issue you will want to open a support ticket, though lukevdb's recommendations are excellent.

A few other things to consider; laptops are designed for mobility and reducing power consumption which translates into reduced performance. Try changing your computer's power settings from their default to "High Performance." Another common cause is that users tend to not reboot their PC's to flash the RAM; when using systems that may not be adequately designed for video production, rebooting is key (as is running only the necessary applications). To get a better understanding of the issue, I'd recommend that you open a support ticket so an agent can assist you.