Camtasia 9 PIP Recording

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Using camtasia 9 pip recording, webcam is Logitech C922 capable of recording @1080p, but doesn't record above 448p here. Frustrated
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Anup Gore

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  • frustrated

Posted 1 year ago

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Joe Morgan

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Try this,

Regards,Joe

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Anup Gore

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Hello Joe, thanks for your prompt response.
Tried it, but when I select 1280 X 720 p, the frame rate automatically drops down to 10 FPS thereby giving a very substandard output. Any thing else I need to take care of before selecting
Only at 800 X 448 p it remains at 30 FPS

Regards
Anup
(Edited)
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Dubie

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Webcams usually require some tweaking to get the best results.

1. Good lighting is a must  (for any webcam)
The better your lighting the less work the webcam has to do.

2. Turn off ALL auto settings in your camera settings.
The more processing your camera has to do it can result in lower quality and frame rate.
Take the time and manually adjust your setting for your lighting situation.

After doing some research, Your camera also has a gaming download which gives you more advanced setting.
http://support.logitech.com/en_us/product/c922-pro-stream-webcam/downloads#

Here is a Youtube vid that may be helpful (not mine)
https://www.youtube.com/watch?v=K6BIlYwPls0

He is using OSB Studio for recording but may still help with Camtasia.

Lastly, If you are on Windows 10 and have got the Ceators update
there is a camera app that supposedly works good with your webcam
for stand alone recording.

 
:)
(Edited)
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Anup Gore

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Thank you so much for your prompt response, had already seen the YouTube video you recommended and made the apt changes, but to no avail. Have ordered for some more lighting products. Will try again once they arrive, and give you feedback
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Joe Morgan

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You should be able to set your webcam to 30fps at 1280 x 720. There's a drop down menu for selecting different frame rates.


As far as the webcam goes, White balance is the biggest tweak required for me.I'm in a room lit strictly by daylight.It's cloudy outside at the moment so it's not brightly lit.
I only unlock White Balance and slide it to the right because the temperature is always way to cold on auto white balance "Blue"


Warm it up,and the rest pretty much takes care of itself.In a dark room under  lighting I'll turn up the brightness and turn down the contrast.But if your in a room and can let outside light in . You shouldn't need a lot of lighting in most cases. Well, not if your using a Logitech 920 like mine anyway.

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Anup Gore

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Joe... am doing all that in the settings, but the software auto downsizes to 10fps while recording. Giving out a quirky video.

Regarding your suggestion on lighting settings, will try out and give feedback
(Edited)
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Rick Stone

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Hoping to see someone from TechSmith pop in here.

I'm wondering if you are hitting some limit based on recording sizes. For example, if you are recording full screen for the application and it's a large size, maybe Camtasia is forcing the lower frame rate because it has calculated there will be issues with recording both streams (webcam and screen).

I suppose this would be easy to confirm or deny. Just do a test recording. Configure the screen recording area to something really small, such as 100 x 100 pixels. Then see if you are able to record the webcam at a larger size with a high frame rate.

Just sort of pondering possibilities here.

Rick :)
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Joe Morgan

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This behavior would depend on several factors. What applications you are trying to record would put the biggest drag on system resources.
Any way you slice it....
Without a high powered CPU and GPU.
Simultaneous 30fps recordings from both the webcam and the screen recorder, may not be possible.

What does you computers specs look like?
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Anup Gore

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Hi Rick, thank you so much for your practical approach, will definitely try this and give feedback.
Just a query, have a 24inch 1080p monitor, where the full screen is recorded along with the webcam. Will this be an issue.

Also just came across a video where the youtuber was trying dual webcam capture on OBS. He was facing similar issue of quirky videos. He had plugged in both webcams in front USB slots, when he split the two, one in back slot and one in front, his videos improved.

My setup earlier had my blue yeti in front usb slot and webcam in behind, had changed it both in front slots lately and the problems started, both in camtasia and in OBS. Now changed back to old setup, my OBS became normal again, but still some quirkiness seen in camtasia recording.

Will now try your suggestion
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Anup Gore

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Hi Joe, check my PC configuration

https://support.hp.com/za-en/product/...

It's a 64 bit 12 GB ram version
(Edited)
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Joe Morgan

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It's not the greatest CPU. I took a peak online and it's an entry level CPU. I'm surprised it's only a two core model to be honest. It's a fast processor and it's no slouch. https://www.pcmag.com/review/344884/intel-core-i3-6100
  • CPU speed: 3.2 GHz
  • CPU cores: 2
  • CPU Cache: 3 MB
Graphics aren't anything to brag about either.So I suspect that's why your getting the 10fps webcam. Don't take my work for it, I'm no tech guy.

TechSmith has Tech Guys you can talk to for free, maybe they can suggest a tweak and prove me wrong.
I would contact them if I were you.
What do you got to lose?

 

This is a Free Service...............You can Contact CHAT or Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

Chat Support Hours.

You can reach the “CHAT” Support Team for assistance from

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Dubie

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I would have to agree the cpu might be a big part of the issue.

The  i5-6400T  2.2 GHz Quad Core or i7-6700T 2.8 GHz Quad Core would
be much better.

 Here is Techsmith's min. requirements page
https://www.techsmith.com/camtasia-system-requirements.html

As joe says, Support would be the best route to go with this.

:)
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Anup Gore

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Hello guys,

As suggested, had a chat with techsmith support. They have brushed off the matter saying Logitech C920/C922 have compatibility issues and are NOT recommended by Camtasia for recording

Check the screenshots of my conversation below

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Joe Morgan

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Interesting, for what it's worth.
I don't normally record my webcam using Camtasia. As a test I recorded it using Camtasia at 1280 x 720 and 30 fps. I had no problem capturing it at 30 fps along with recording the screen.
I have a high powered CPU and GPU. So I'm sure that's why. I didn't test for audio going out of sync.I just recorded a  short clip to test frame rates.

I extract the videos to my desktop.
Their properties are shown below.

Webcam



Screen Capture

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Anup Gore

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Hello Dave

Thank you for your response and further suggestions.

Had already gathered from the comments and responses I had received in this group as well my Udemy group, that I would have to workaround this issue. But your response gave me a wholesome insight of why this was not working
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Joe Morgan

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Well Rick,
my post contained screen shots of the screen capture properties 1080p and the Webcam.

However, your question nudged me into testing Camtasia even further.

So I gave the recorder a true workout.

1. I recorded dual monitors. 3840 x 1080.
2. Premier Pro with a video playing. Premiere Pro is a computer resource demanding program.
3. Logitech recorder 1280 x 720 at 30 fps
 
 Camtasia recorded both streams flawlessly. I created a video for proof. I was going to offer to share the project files. But the video is 1.46 GB and would take a long time to upload.


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Rick Stone

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LOL, I was thinking a whole different way. Comparing his machine to perhaps an 18 wheel tractor trailer rig and the typical machine to a 3/4 ton pickup.
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Joe Morgan

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It's true, my computers no slouch.

It's 4 years old now.The CPU was about as fast as money could buy back then.
Today, you can get one that's around 20% faster.

The GPU is a middle of the road as far as high powered units go. It can run 4 monitors simultaneously and handle timeline playback special effects in real time. Provided the effects aren't overly complex. It's more than enough GPU for most video editing.
 Then I got into animating programs using graphics, a dual card set up would be nice for that. Oh well.
In my case that would require a new motherboard, power supply,etc. I do animations for fun. I'm good for now.lol
 
(Edited)
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Anup Gore

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Mine is a $1500 setup purchased a year ago. At that time, I was nowhere concerned with video editing. It was bought for home usage.

Basically, I was a corporate types for 15 years and then 2 years in academics, but a health issue in 2015 led to 2 years of bedridden treatment, now recuperated but with certain mobility restrictions. Now working from home, have started a consultancy firm - http://gorebo.com/ involved in consultancy on CRM, Content Development & Course Creation.

Hence my renewed requirements for video production and further lament on camtasia pip not working
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Joe Morgan

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I imagine your country of origin is a factor.
Try looking into Dell next time around, my tower only set me back $1400  I got it directly through Dell. A Custom built rig can give you and Dell a lot of bargaining power. At least in the USA it can. Plus, I got $200 in store credit on the purchase. I turned that into 2  more internal Hard Drives.
 Pre-built store bought computers are way to restrictive. Your stuck with what's on the shelf. No CPU or GPU upgrades. Take it or leave it. Most store bought computers aren't  optimized for video editing at all.
Sorry to here about your mobility problems.
Regards,Joe  
(Edited)
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Anup Gore

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Appreciate your concern Joe.
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Dave O'Rourke, Senior Software Engineer

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Seeing the results from Joe Morgan prompted me to double check on the webcam recording limits.  I apologize.  I was wrong.  The limits do not come from Camtasia, but from the camera driver.  I have removed my earlier reply, and I am posting this with corrected info.

The camera driver affects what is shown in the settings dialogs under Recorder > Tools > Options > Inputs tab > Camera settings section.  In my case, I was using my laptop's internal webcam, and if I set the dimensions to 1280x720, the frame rate was set to 10 fps.  I thought Camtasia was doing this, but it turned out to be the camera driver making those changes.

During development of Camtasia 9.0, we did discuss adding a limit to the webcam frame rate and/or dimensions, for the reasons I mentioned earl (preventing corrupt recordings due to overloading the CPU).  I thought this was the implementation we went with.  But it turns out that we found a way to drop frames when the camera encoding cannot be done in real time.  This is a better solution than a fixed limit because each system has different performance, and so we'd like to record the best quality possible, given the performance of the PC.

If you find that you are not getting a smooth camera recording, here are some things you can try:
1. Use smaller dimensions for the camera video.  Smaller dimensions = less time spent encoding each frame.
2. Use a lower frame rate for the camera video.  But don't go too low   Lower fps = less frames to encode each second.
3. Close other applications that are not needed during recording.  Check Task Manager to see if anything is consuming a lot of CPU.
4. Record using a phone or hardware camera that saves to MP4.  Download the MP4 to your PC and import it into your project.  This is obviously a workaround, but it's often a good choice as phones have pretty good cameras these days.  A side benefit is that you get a second audio track, so you can choose which sounds better and is sync'd better when you pull the MP4 into your project.

Hope this helps.