Camtasia 9 - Problem with Device Frame: Desktop

  • 1
  • Problem
  • Updated 2 years ago
You just released Camtasia 9. The DeskTop in the Device Frame Function has a white border on the left side of video. Very noticeable & looks amateurish. Please fix it, because the function is a great addition to have & use. Thanks.
Photo of Bill Tucker

Bill Tucker

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of kayakman

kayakman, Champion

  • 7365 Posts
  • 2514 Reply Likes
Photo of Kelly Rush

Kelly Rush, Product Manager

  • 355 Posts
  • 75 Reply Likes
Hey Bill,

Sorry for the frustration! The white border you're seeing is actually a reflection from light when we recorded the original Device Frame footage! If you're using a 16:9 aspect ratio piece of footage, the result usually looks pretty nice; however, if you're using something that doesn't quite fill up the width of the frame, that could definitely be a bit jarring.

Something we'll keep in mind for the future; it's a new area, and we're still trying to figure out all the best tricks here. Hope you're enjoying the feature otherwise!


Photo of Ken Walker

Ken Walker

  • 10 Posts
  • 3 Reply Likes
I actually noticed it right away as well, but as soon as I looked at it I realized it was just edge reflection.  Looks great though.