Camtasia 9 - Problem with Device Frame: Desktop

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  • Problem
  • Updated 3 months ago
You just released Camtasia 9. The DeskTop in the Device Frame Function has a white border on the left side of video. Very noticeable & looks amateurish. Please fix it, because the function is a great addition to have & use. Thanks.
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Bill Tucker

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Posted 1 year ago

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kayakman, Champion

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(Edited)
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Kelly Rush, Product Manager

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Hey Bill,

Sorry for the frustration! The white border you're seeing is actually a reflection from light when we recorded the original Device Frame footage! If you're using a 16:9 aspect ratio piece of footage, the result usually looks pretty nice; however, if you're using something that doesn't quite fill up the width of the frame, that could definitely be a bit jarring.

Something we'll keep in mind for the future; it's a new area, and we're still trying to figure out all the best tricks here. Hope you're enjoying the feature otherwise!

Cheers,

Kelly
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Ken Walker

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I actually noticed it right away as well, but as soon as I looked at it I realized it was just edge reflection.  Looks great though.