Camtasia 9: screen flashes between 2 clips - transition not smooth

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  • Problem
  • Updated 3 years ago
For some reason my new Camtasia 9 started to make flashes between seperate clips. When I installed it I did manage to make good clips. It started doing this out of the blue.
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svdoren

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Posted 3 years ago

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kayakman, Champion

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on my system, for every trec capture made with Camtasia Recorder 9, the 3rd frame recorded is always black

I logged this as a bug several weeks ago and it was confirmed

tech support suspected something to do with hardware acceleration [if I recall correctly]

we made a registry change that correct that issue, but which also caused slower Recorder performance

I've change the registry back to its original value, and just live with the glitch

my easy fix is simply to navigate to the black frame and delete it
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Robert R., Online Community Admin

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Official Response
Hi Everyone;

Regarding the black frame; this is something that we are aware of and are looking into, however there is a fix. While the following support article is not covering this exact same topic, the fix for the issue is the same. You can find the fix at: https://support.techsmith.com/hc/en-us/articles/215138598

Hope this helps.

-Robert