Camtasia 9 - "The Parameter is Incorrect" when publishing to Screencast.com

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  • Updated 2 years ago
User reported they are not able to publish to Screencast.com via Camtasia 9.  The error is "The Parameter is incorrect."  They are connected behind a corporate firewall.
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Mike Kauffman

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Posted 2 years ago

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Photo of Mike Kauffman

Mike Kauffman

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This is more for awareness opposed to looking for a reply.  A number of our users run Camtasia and we recently upgraded from 8.x to 9.  Around the same time, we also happened to change some items out in the corporate firewall.

The error is generated as they are attempting to publish content to Screencast.com, it will almost immediately give the error.

After playing around with the product, we have determined it was *not* a product or packaging issue but an internal network/proxy issue.  Looks like someone on our end needs to add a rule in to allow this product to connect out.  

This should not be an issue users who are running a "simple" modem/router internet connection.  I just thought it would be worth sharing for anyone who might see this error while attempting to publish.