Camtasia Collaboration problems

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  • Updated 1 year ago
Hi, I am trying to collaborate on a project.  I have created a Camtasia project on Mac.  I have tried to send it to a colleague overseas, so that he can also work on it.  I tried:
1) File > Export for Windows
and I also tried
2) FIle > Save As... [ticked Create Standalone project].

He doesn't seem to be able to open either option successfully.  When he imports the Zip folder it either is not recognised as a Camtasia project OR shows up as 17 different clips, unordered (even though, when I open it, they are all ordered to create a fluent video).
What should we be doing differently?  I am working on a Mac but I need to be able to collaborate with others who work on Mac and Windows!  I am also using a trial version (and this problem is making me glad I haven't bought the package yet) but my collaborator has a fully licensed version.

I'd be very grateful for help.

Tory.
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Tory

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Posted 1 year ago

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Jayne Davids

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Hi, you have exported the project correctly. What your colleague needs to do:
Open Camtasia
File>Import zipped project
Locate the zipped project
Hope this helps.
Jayne @ Raiveon
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Tory

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Hi Jayne
Thanks for this advice.  That is actually exactly what my colleague did, but he still has this problem.  He is working on a Windows machine, but I understand that collaboration between Macs and Windows should be possible using Camtasia.  Do you perhaps have any other suggestions as to how we could resolve this issue or what we should do differently?
Tory.
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Robert R., Online Community Admin

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Hi Tory;

In order to collaborate cross-platform both user must be on the latest version of Camtasia; for Mac that is version 3 and for Windows that is version 9. Can you confirm that they are running Camtasia 9?

-Robert
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Tory

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Hi Robert, thanks for this, and sorry to take so long to respond - I keep having trouble signing in!  My colleague has Camtasia 8 and says he would have to pay to upgrade to Camtasia 9.  How can we make this work without him having to pay Camtasia more money?
Tory.
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Robert R., Online Community Admin

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Hi Tory;

As kayakman mention; he will need to edit his project then produce it to MP4, then you would import the produced MP4 file and then edit. Rinse and repeat until the project is complete.

One thing to note is that when producing to MP4 (or any other format) you will loose the ability to edit callouts / text that was added to the project.

-Robert
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kayakman, Champion

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then nforget trying to share the projects

do your thing, produce an MP4, send it to him; he can import and further edit

he can do his thing, produce an updated MP4, send back to you

save adding in interactive stuff to last
(Edited)
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Tory

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That's a pity indeed.  But thank you all for your help and advice - I really appreciate it!
Tory.
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Jayne Davids

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If your colleague has the system requirements I would definitely consider the upgrade to 9. Not just for collaboration but for the added features & capabilities. New features launched just yesterday too. It's approx £75 for a single licence.
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Tory

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Thanks everyone.  He upgraded to Camtasia 9, and one video works now, but another doesn't.  The one that doesn't work was created on a Mac and includes a powerpoint presentation and speech (that part works) but also includes an embedded video, which doesn't seem to work for some reason! I.e. the Camtasia project was created on a Mac, the video was embedded from the Mac, and exported appropriately, imported to Camtasia 9 appropriately, but the video has been cut out completely.
Is this another Windows-Mac Camtasia incompatibility issue or is it something we should be able to resolve so that we can collaborate on this project?
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Tory

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Hello there, I'm still hoping that someone might have some advice on how we could get this second video to work.  My colleague (who made it, on a Mac trial version of Camtasia) was able to create a version that has a watermark on it, so his trial version of Camtasia can clearly handle the embedded video, but as soon as it is sent to a collaborator it no longer works, even with Camtasia 9!  Is this a known compatibility issue?  Is there any way to resolve it?

Many thanks,
Tory.
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kayakman, Champion

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I don't use Mac; but it sounds like maybe the version that was used to edit [CS3 on Mac] may be a newer version than the one being used on a colleague's machine to get rid of watermark [maybe CS 2 on Mac]?

if not the case, then suggest you contact free tech support
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Adrian Traeger

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Hi kayakman- I’m the colleague. The problem seems to be that my .cmproj file, which includes the edited project, embedded video etc. and was used to create watermark video, does not appear when I send it to others with full version software. At my my end I see a .cmproj file, at their end they only see a series of individual files. So there is no ‘project file’ for them to open and convert....everyone I have sent it too has latest version of software

Adrian
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kayakman, Champion

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you need to be sharing a exported zip file, not just the project file; camproj implies a CS8 project; with the camproj loaded, on file menu, export as zip [assuming both systems are Windows]; camproj files are XML-like text files, they include no actual video/audio content, only references to those assets; so they must be packaged [zipped] in order to be shared on different systems

and I assume we're not dealing with Mac to Windows here?
(Edited)
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Tory

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Hi kayakman, Adrian now seems to have solved the problem with your help - hooray!  Thank you so much for your advice!
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kayakman, Champion

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glad to hear; good luck with your screencasting projects