Camtasia crashes so often and is unusable on Mac with Mojave... Please solve the issue!

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  • Updated 4 months ago
Camtasia crashes so often and is unusable on Mac with Mojave. If you open a document and you try to scroll a bar or zoom a track, it crashes!
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Giovanni Trombetta

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  • frustrated

Posted 4 months ago

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Glenn Hoeppner, Employee

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Hi Giovanni,

We use and test with Mojave and haven't run into crash issues like you're describing. Could you please open a ticket with https://support.techsmith.com? It could be an issue with your file or something else.

Sorry for the trouble,
Glenn
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seldomseenkid

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Please share anything useful that you get from them. Here follows the reply that I received to my enquiry earlier today... and good luck!

Hello,

Thank you for contacting TechSmith Technical Support. Please note that Technical Support is no longer offered for that product version.  You can find out more about our live support and what products are covered via this link: https://support.techsmith.com/hc/en-us/articles/203732728 

For product versions no longer supported you can still visit our help center (https://support.techsmith.com  ) to look up help articles, or visit our community (https://feedback.techsmith.com) to receive help from other community members.

With that said, can you try updating to version 2.10.8 to see if that helps: https://download.techsmith.com/camtasiamac/enu/2108/camtasia.dmg 

Please let me know if you have any questions.

Kind Regards, 
Joe 
Senior Support Specialist