Camtasia erased everything on my project

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  • Updated 3 years ago
Hello, I've been working on a project for about 2 weeks now. All of a sudden, I got a message saying it was created in an earlier version (it wasn't) and wanted me to convert. I did and it just erased everything. How can I get everything back?
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Sam Sommer

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  • sad, frustrated, angry

Posted 3 years ago

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Joe Morgan

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Under normal circumstances, "I realize this is not normal"

When Camtasia upgrades a project from an earlier version.It creates a copy from the original .camproj to convert.

Hopefully, the original .camproj is still untouched and it's original folder. The default location is in your documents under Camtasia Studio. If you changed the location, it should be there.

If it's there I would make a copy of it for starters and move it to my desktop.Then I would try opening it and see what happens. If it gives you the same message I would contact tech support and see if they can sort this out.

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Sam Sommer

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Ya, it saved a backup but when I try to use the backup the same thing happens.