camtasia failed record from laptop built-in camera and microphone

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  • Updated 3 months ago
Tried to record video presentation from my surface laptop. Everything seems to be working fine, the camera can be enabled, and the audio bar is changing. However, after finished recording, I find there is no video from the built-in camera/audio from the built-in-microphone that was recorded in the file, I only got the screen of my presentation recorded. Really cannot understand this. This only way to get around is to plug in another USB webcam and record from that, then it works fine (both audio and video). However, really not easy to do, particularly on traveling. 
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Jinyao Tang

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  • confused

Posted 3 months ago

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Ed Covney

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With just your built in video/mic, what EXACTLY does Windows see as default video camera and mic? Disable any devices you don't recognize or use. Test with a 10-sceond video w/ sound.