Camtasia just record the Desktop

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  • Problem
  • Updated 2 years ago
When I record my Screen and I am using a Programm, the Programm dont get shown in the video.
The Video just shows my Desktop and my Cursor which I am moving.
I have tried to open multiple Programms in the record, but all Programms are hidden in the Video. 
Photo of tim.koll


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Posted 2 years ago

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Photo of Robert R.

Robert R., Online Community Admin

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Hi Tim and thanks for stopping by!

Are you referring to an issue as seen here? If so you'll want to open Camtasia and go to Edit - Preferences - Advanced and then set Hardware Acceleration to "Software Only" then restart Camtasia. That should address the issue.