Camtasia keeps crashing when I try to extend a frame

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  • Problem
  • Updated 7 months ago
I've tried multiple times to extend a frame in different ways, and my camtasia just shuts down.
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jcampbell

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Posted 7 months ago

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Ed Covney

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Can you tell us more about your computer? Please snip or snag your device manager, expanding:  Disk Drives, Display Adapters,  and Processors. In System,  how much memory do you have and it also lists your OS and version. 
With this info, you might get some help.



(Edited)
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jcampbell

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sent an email to TechSmith Support <support@techsmith.zendesk.com> with the suggested snips.  Awaiting response.
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Rick Stone

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One possible way past it just to get you by until you resolve the extend frame crash would be to export the frame as an image. Then simply layer it in on a track above.
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jcampbell

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Thanks- not just when extending a frame though.  Issue is broader than that. But yes- I tried that as well and it helps in the interim.