Camtasia : Low Youtube and Vimeo resolution

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Hi,


I made  two test videos with my phone: 
-One was Full HD 1080 p, 60 fps
-The other Ultra HD 30 fps
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I created two Camtasia projects for each.
In Camtasia the video details are : 3840x2160, Format H.264


Then I produced the video. I used these output formats as test:
-Local file : HD Mp4 only (up to 1080p)
-Custom production settings : Avi -> True color, Frame rate 60, Video size : current


Then I uploaded all of the 4 files (Hd and Uhd, Avi and Mp4) to YouTube and Vimeo.
Shockingly the maximum resolution for all of them was 540p on Vimeo and 480p on YouTube.
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Then I uploaded both the *original* videos on YouTube and Vimeo.
Their resolution were Hd and UHD respectively.


So obviously Camtasia did something which changed the resolution.
And this is not the "Give YouTube more time to process" because it was yesterday and I uploaded the "raw" videos later than the Camtasia processed files.


Am I doing something wrong or this is a bug in Camtasia?


(Interestingly the screen recordings with webcam recordings are produced in good resolution by Camtasia)
I use 2019.0.8 version, build 17484


Thank you for your help
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ZsoltCsillag

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Posted 1 month ago

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Joe Morgan

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Do your Project Settings match the Video size/dimensions.



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ZsoltCsillag

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Hello Joe, 

Thank you for reply. Indeed the Project Settings didn't match the Video size/dimensions.

I set the Project Settings accordingly (3840x2160) and now it is very small comparing to canvas (I attached a screenshot). 
Sorry for being such a beginner in this, I read the help topic : https://support.techsmith.com/hc/en-us/articles/360023729832-Canvas-Basics and https://support.techsmith.com/hc/en-us/articles/360023972411-Project-Settings
but I couldn't find anything about this. I thought  if the video  and canvas dimensions match they should cover each-other.

 

Thank you!

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Joe Morgan

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3 things..........
with the video selected and highlighted on the timeline. Make sure its scaled to 100% in the properties panel.


Make sure canvas size is set to "Fit"



In your screen shot, you have the cropping tool selected.Its the green Icon in the image below. When its selected you can trim the edges of the video. Making content disappear from view.
There are "Blue" handles around the media when cropping is selected.
You drag the handles outward or inward to resize the cropping.Make sure the video is not cropped by dragging handles outward.


We are all beginners at some point. Asking for help when you need is Okay by me {:>)
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ZsoltCsillag

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Thank you very much, Joe!!!

It worked! :-)