Camtasia (Mac) not showing cursor change in Lightroom

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  • Updated 2 years ago
When recording with Camtasia 3.0.4 on a Mac Pro (Sierra 10.12.3) in Adobe Lightroom CC I'm seeing weird behaviour when I choose the editing brush. The cursor should change to two circles indicating the brush and the brushes soft edge. The last recording I did I ended up with four circles (very weird) and the latest one the cursor doesn't change at all - it just remains as a mouse pointer. It works in Lightroom fine during the recording, but doesn't show up properly in Camtasia afterwards. Is this a bug?

I've attached a screen-cap of the four circles issue. Didn't see much point in attaching the mouse pointer one.
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Dabow

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  • Frustrated

Posted 2 years ago

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Joe Morgan

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Sounds like a bug to me.

I'm using Windows "Sorry" not an exact comparison. However, I don't have any of the problems you are reporting.


I would report it to Tech Support and let them work on it.

This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

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Regards, Joe

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Dabow

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Thanks Joe. You're probably right. I've submitted a ticket.
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Paul Middlin, Employee

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Good call; that's definitely a bug.
To get a little technical for a moment, the mouse cursor is actually recorded totally independently from the rest of the screen. This allows us to do things like hide the cursor, make it bigger, add effects on it. However, sometimes applications give us back the wrong cursor when we ask for it. This sounds like one of those times. So, thank you for letting us know about it, and we'll have to see if it's something we can fix.

In the mean time, you could at least hide the crazy on the circle cursor thing, though you won't see your cursor at all during that part.
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Rick Stone

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Since Paul may be listening more closely at the moment than at other times. ;)

If the mouse is recorded independently, what would seem to be a very nice addition would be to offer an ability that allows the user to choose the image being used at any point in time. Continue using that image until it is specifically changed again. I know Adobe Captivate offers this ability.

Another thing that would be nice to have is to perhaps allow marking of keyframes for the mouse. Just allow the end user to note where to insert a frame. And if you had those in place, it would seem (at least to me, but I'm not a programmer ;) ) that if this were allowed, one could "smoothen" mouse movements by offering a gentle arc of some form between the keyframes noted. Either an arc (because that's more "humanistic" looking) or a perfectly straight line. Because those could be useful as well under certain circumstances.

Cheers... Rick :)
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Paul Middlin, Employee

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Other than fixing when something screws up as above, is there anything else important to you that you wish you could use this for? That is, why else do you wish you could change the cursor?