Camtasia not utilizing all 16 Threads on a Ryzen CPU?

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  • Updated 6 months ago
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I am considering purchasing Camtasia, because it offers all of the tools that I need in a single package, but a friend of mine who's using Camtasia, told me that he just cant make it utilize all 16 threads on a Ryzen 7 1700X CPU while rendering? (I have the same CPU, hence why I am raising this issue)
He says it always hovers at around 50-60% load, and all cores are available to camtasia (affinity settings in the task manager), is this true and if it is, is it going to be fixed in the near future?
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vachev.t

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Posted 6 months ago

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Joe Morgan

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I suggest you download the trial version of Camtasia and render a test video.

Don't create a video you want, don't edit it, just place something in the timeline and see what happens.

Maybe it's just your friends computer that has the problem? He should contact tech support and let them see if they can resolve the problem.
If it's a Camtasia problem, they can work on a solution.

Regards,Joe

Ryzen 7 1700X CPU's  have pretty good bench test marks in Premier Pro CC. Their still not as good as a comparable Intel but they've come a long way.

 

This is a Free Service............... Submit a ticket

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Regards, Joe

(Edited)
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vachev.t

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Hi Joe, thanks for the reply. I found this 1 year old thread here on the forums, that seems to be addressing the exact same issue:
https://feedback.techsmith.com/techsmith/topics/camtasia-optimization-for-ryzen-7
It seems like you were the one who replied on that same thread stating that Ryzen has problems with video editing and its AMD issue, not Camtasia issue, but as was pointed later in the thread, AMD has no issues with Premiere Pro, so I don't see how this could be the reason.
P.S. Today I actually did exactly what you described, and I observe the same thing, it barely goes above 50% CPU utilization.
(Edited)
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vachev.t

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I disagree, Ryzen CPUs beat Intel in multithreaded workload, AMD is no longer just a "contender", hasnt been for the past year. :) But a different topic, its a shame that a widely used software like Camtasia has not fixed this yet, one year later, considering the market share that AMD got with Ryzen. If AMD was just a second place contender as you described it, why did Intel pulled their time table with 2 years? Coffee lake wasnt meant to be released until late 2018 early 2019. Why did intel drop their prices by half if AMD is just a contender? They got scared, because AMD is once again a viable competitor, its true that it hasnt been a competitor for the past 10 or so years but thats no longer the case :) Anyway, this is an entirely different discussion. Its a shame. It would have been good if I can use Camtasia since I need to do a lot of screencasts. But... why would I ever start using something that a year later has still not adapted the new stuff.. 

Regards, Todor
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Joe Morgan

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Intel doesn't have to prove  themselves to anyone. AMD does. I myself wouldn't jump in bed with AMD.
Look where AMD got you.
This is an story from last summer. https://www.pugetsystems.com/labs/articles/Premiere-Pro-CC-2017-AMD-Ryzen-7-1700X-1800X-Performance-...

In some tests the Ryzen outperforms the Intel CPU's. In other tests, Intel's are the better choice.

If AMD trounces Intel for a few years and becomes the accepted CPU choice of Professionals. I'll jump ship and get one for my next computer.That's not the case at this time.

With an abysmal 50% CPU rendering performance on your computer.

You can't really recommend AMD's CPU's to a friend looking at a new Computer for video editing purposes.
 Not if  Camtasia is on the list of software to be installed.

That's the bottom line isn't it? Intel doesn't leave you scrambling for solutions.  Not that I've ever run into anyway. No piece of hardware is fail proof.

Regards,Joe
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vachev.t

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Intel beats AMD when it comes to gaming, AMD beats Intel in Multithreading, but the "realworld" difference is negligible for both scenarios. Its not AMD that got me in this, its obviously, careless developers, how could you not optimize your product 1 year after a new CPU is obviously taking a big chunk of the market? Look at all the content creators on youtube, many moved to Ryzen. The article that you cited is dated March 3rd 2017, Ryzen was not yet even officially released at that point if I remember correctly. Many improvements were introduced in the following months, but even without the improvements, you can clearly see that the differences are negligible, as I said, in a realworld scenario, you would probably never be able to guess what platform you are on. Intel is scared, its obvious, they wouldnt do drastic things like pulling CPUs 2 years ahead of schedule and dropping prices by 50% if it wasnt necessary in order to keep their market share. Not to mention that now Intel CPUs are running hotter than AMD, because they need higher clock speeds in order to keep up with the higher thread count on AMD.
"You can't really recommend AMD's CPU's to a friend looking at a new Computer for video editing purposes.
 Not if  Camtasia is on the list of software to be installed. "
I wouldnt recommend Camtasia in the first place if its that slow with adopting new technologies. But what do I know, I am new to Camtasia in the first place, but this doesnt seem good for a person from my PoV. This simply means that you cant rely on the software being up to date asap. This is not a small thing. But then again, maybe most of Camtasia users are Intel users and thats why they have not bothered updating it yet, maybe they dont see the return on doing it, who knows. Still the problem is not with AMD, and Intel vs AMD are indistinguishable in a realworld scenario.
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Joe Morgan

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Granted, Camtasia has several performance issues that could addressed.

However
If you had purchased an Intel powered computer in the first place. You wouldn't  be here touting about the stellar AMD's performance. You would be utilizing it.

Which as is, appears to be nothing more than a handicap to me. 
(Edited)
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vachev.t

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All I said was that the performance currently is equal for both platforms, whatever advantage any of the platforms has over the other in any scenario, its negligible for the end user. But I do prefer more threads, it helps with multi tasking, anyway, for the past 6 months Camtasia is the only thing I ever had issues with when it comes to my Ryzen.