Camtasia project won't load?

  • 1
  • Problem
  • Updated 4 years ago
Camtasia won't open the project. I can't interact with it. It like freezes. It's not even a big project compared to others. Why won't it open the project?
Photo of Kevin Scrima

Kevin Scrima

  • 51 Posts
  • 5 Reply Likes
  • frustrated

Posted 4 years ago

  • 1
Photo of Timbre4

Timbre4, Champion

  • 681 Posts
  • 275 Reply Likes
Sounds like the project file is corrupted.
Photo of Rick Stone

Rick Stone

  • 6468 Posts
  • 3078 Reply Likes
With any troubleshooting it's helpful to do what you can to isolate where the problem may be.

For example, as Timbre4 suggested, it may be jut this project. But I might ask if other projects open and behave fine? If not, you may have a problem with Camtasia. Perhaps you need to consider resetting or performing the repair install.

But if the other projects DO open just fine, are there observable differences between those and the troublesome project? For example, maybe you will find that the project giving you fits is buried 15 levels deep in folders or maybe the problem project is on a network while working projects are on your local C drive. In that case, perhaps you might consider moving the problem project to your C drive and see if the issue clears.

And of course you are always able to ask for help from TechSmith support.

Techsmith offers free Support

1-517-381-2300 or 1-800-517-3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday - Friday

Cheers... Rick :)