Camtasia Recorder freezes with latest microphone

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  • Updated 5 months ago
Hi,

I am evaluating whether I will purchase Camtasia 9.

I purchased this microphone: RØDE NT-USB

http://www.rode.com/microphones/nt-usb

Note that this mic has an option to play you the system sound via its own earphone plugin.

Camtasia Recorder just freezes when using this mic and having the "Record System Audio" switched on.

In Windows Recorder device settings you also have the option to set "Listen".

I had to play a number of times until Camtasia understands the system setup, 9 out of 10 cases it crashes. It crashes even during the "recording" if I touch the audio signal strength bar.

Any suggestions if you plan to correct this bug? Is this a normal behaviour of the program? Has anyone tested it?

At this time I am not convinced Camtasia works with a state of the art microphone. Otherwise the software seems to be quite useful.
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hetszunyu66

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Posted 2 years ago

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Joe Morgan

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I would talk to Tech Support. Your mic should be crashing the program and they should be able to sort out why it's happening.

This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

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jason

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Having this same issue. :( 
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kayakman, Champion

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contact free tech support
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jason

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So what's the point of this forum? Just curious. 
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kayakman, Champion

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this is a user-to-user help platform; best for "how do I" type inquiries; technical glitches are best handled by the tech support staff which uses their own platform