camtasia recording screen shows only black screen with audio

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  • Updated 2 weeks ago
camtasia recording shows only black screen with audio
how to resolve this problem please ??

Windows 10 / camtasia version 2019.0.10 (64 bit)

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Eva Gustafsson

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Posted 2 weeks ago

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Photo of Joe Morgan

Joe Morgan

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Typically, Camtasia has no problem capturing what appears on the monitor.

What exactly were you trying to record?
A media player.
Full screen recording.
What was the nature of of the content being captured.

Have you tried making another brief recording. To confirm its an ongoing problem.

Regards,Joe
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Eva Gustafsson

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thank you for replying
i fixed the problemĀ 
right click in desktop - graphic properties - power - switchable graphics application settings - change camtasia recorder settings to power saving