Camtasia SCORM Fundamentally Broken

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  • Updated 1 year ago
As a warning to anyone looking to use this software for the Cornerstone LMS, it's not going to work. The SCORM implementation is fundamentally broken (intentionally crippled?) to a laughable degree.

Uploading goes well, but once that's done, there are only problems. Not only does the video not register either passing or failing based on percentage of quiz questions answered correctly (although this is reported to the LMS)...but the video is never registered as completed... You can get 100% on all questions, close the window, and never be able to complete the course.

Cornerstone support points to Camtasia as the sole problem. They are stating that not only is the Camtasia implementation of SCORM fundamentally broken, but it's done in a fundamentally incorrect way.

Now...I know that Cornerstone is probably exaggerating a bit. However, the fact stands that every other SCORM software works on their LMS...and Camtasia does not. This makes me inclined to believe Cornerstone, as they are a huge LMS with massive contracts.

Oh, and Camtasia refuses to acknowledge this problem. Wondering if this was intentionally crippled to force you to use Screencast.com.

Again, this is a warning before anyone else wastes their money. Don't get me wrong, I love this product and the UI is amazing. But this is a ridiculous problem, and it hasn't been fixed SINCE 2012!
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Chris

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  • cheated

Posted 3 years ago

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Robert R., Online Community Admin

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Hi Chris;

Would you be able to provide me with a ticket number so I can look up your ticket history to ensure that the ticket was escalated properly?

-Robert
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Chris

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Already moved to Articulate. Not coming back to this. There needed to be a warning, because it's not okay for standardizations like SCORM to work differently. That's why it's called a standard.
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mmblythe

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Interesting, I just implemented a new LMS and found a similar issue. Camtasia does not keep track of how long the video has been watched - wait, what? If you're packaging for SCORM, shouldn't that be a fundamental? I did have a ticket in with them last week and no, it doesn't provide a file or whatever is needed to do that. I agree, this is ridiculous! I'm hoping that thus new Research Group attacks this problem head on.
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Chris

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We've just moved to Articulate. It might meet your needs more than Camtasia if you are having similar problems. Close to the same price as well: https://articulate.com/pricing

EDIT: Sorry, here's the link to the standalone Storyline software: https://articulate.com/p/storyline-3. The above is for the 360 package which includes more stuff. We got 360, but you might just want the standalone
(Edited)
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Will Findlay

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To me that is like saying you moved from using a saw to a hammer. They are different tools that do different things better. I use both. Even if Camtasia's SCORM implementation isn't working, I would still use it for screen recordings over any of Articulate's recorders. In fact, I often record a screen recording in Camtasia, and then insert it into a Storyline project. 
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Will Findlay

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If you want to track how much of a video someone has viewed, just use https://cloud.scorm.com/sc/user/authoring/video/ScoTube 
(Edited)
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Chris

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Meh, work already provides Premier free... Which I'm using anyway. Might as well screen capture with a freeware program and edit there. No point in Camtasia anymore.
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Will Findlay

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I have Premiere as well, but I still prefer using Camtasia for screen recording editing. If you are concerned about the file size of your output I think you'll find the files are much smaller while retaining quality, probably in large part to Techsmith's codec.
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Chris

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Using Handbrake no matter what so size is not an issue.
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Will Findlay

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Which still adds one more lossy compression step than is needed.
(Edited)
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lookingmdg7

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Question:  Has there been any updates to this occurrence?


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paulwilliamengle

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Can we bump this up? Cause there's a HUGE price difference between Captivate/Articulate, so if there's a way to figure out what the issue is...I think that'd be a good thing.