Camtasia slow in launching

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I recently installed Camtasia. Windows 7 machine with plenty of CPU and memory power (i7, 16GB RAM, SSD for OS/apps). Things launch and run really fast on this machine. I use it for NLE video editing etc with no issues at all.

For some reason, launching Camtasia has a lag. The delay can be up to 30 seconds or so.

(SnagIt is instant, for what it's worth. I realize that's a less complex program, but still. This is way longer than seems normal. I turned off the initial splash screen but that only helped a little.)

Thanks
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Jay Newman

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Posted 1 month ago

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kayakman, Champion

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Camtasia normally takes a while to fully launch; that's the way it is

I use Camtasia 2018, and it too can take 20 - 30 seconds to open
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Ed Covney

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kayakman - My 2018 takes about 4 or 5 seconds. The same for v8 and v9. About the same as the day I installed them. If you have Windows 10 you can do 5 seconds too if you get rid of "quick access" - another MS gem by morons who never use the s/w they create. "Quick access" lists the latest 20 files accessed, but can hold 100,000 or more in memory unless you delete 'em. i.e. open Camtasia again and it records the event and updates its latest accessed vs most accessed dbs again.
Between that and it's documented caching problems, MS is trying to sell new PCs by making old ones not function as well as they once did.
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kayakman, Champion

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thanks Ed, that's very interesting, never heard of it; how do I get rid of "quick access"?

I assume it's different than the Quick Access panel in Explorer?
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kayakman, Champion

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Ed, on a hunch, I right clicked on "Quick Access" folder in Explorer's Navigator pane; chose "Options"; the General tab, under Privacy, gave me a button to "Clear" [both the show recent files and show recent folders options were unchecked]; clearing did not seem to help; this AM, launch took 35 seconds

could the delays be due to Camtasia trying to sign in to TechSmith server?
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Ed Covney

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Oops, I forgot to mention to change "Open File Explorer to:"  to "This PC"   and . . .
So now the quick access DB should be dead or at least no longer active.

Place the following code in a  ".bat" file and run it. Inspect the code and even take the tenforums tutorial. This bat file clears all recent file pointers and two registry entries. If you've killed the pointers DB,  it will blink a cmd screen faster than you can detect what it was that just flashed.  Here's Shawn's "clear" code:

echo off
:: Created by: Shawn Brink
:: Tutorial: http://www.tenforums.com/tutorials/6712-file-explorer-history-clear-windows-10-a.html
Del /F /Q %APPDATA%\Microsoft\Windows\Recent\*
Del /F /Q %APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations\*
Del /F /Q %APPDATA%\Microsoft\Windows\Recent\CustomDestinations\*
REG Delete HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\RunMRU /VA /F
REG Delete HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\TypedPaths /VA /F
exit


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Ed Covney

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Kayakman - if the above doesn't help and if you are as I suspect a power user,  why not launch "Performance Monitor" and monitor both your camtasia host hard drive and your nic's incoming and outgoing traffic as you launch camtasia. No more guessing.
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kayakman, Champion

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OK; I'll take a look; thanks