I just downloaded Camtasia 9 for Windows 10. Whenever I went to stop/finish a recording it would stick on "creating video file 0%". I would then have to force quit, reopen, and (hopefully) recover my file. I searched for a long time on different forums for a solution, and came across this:
This can occur when recording with any codec other than TSCC and choosing a dimension that is not a multiple of 4. As a workaround, in Camtasia Recorder click on Tools > Options > Program tab and check the box for "Force region to multiple of 4".
https://support.techsmith.com/hc/en-us/articles/203728818-Camtasia-Windows-An-Error-occurred-in-the-...
This seemed to do the trick! (NOTE: I have a Cintiq, so maybe this had something to do with it??)
Just thought I would post this because it took a lot of time trying to hunt this down. Hope this helps someone!
This can occur when recording with any codec other than TSCC and choosing a dimension that is not a multiple of 4. As a workaround, in Camtasia Recorder click on Tools > Options > Program tab and check the box for "Force region to multiple of 4".
https://support.techsmith.com/hc/en-us/articles/203728818-Camtasia-Windows-An-Error-occurred-in-the-...
This seemed to do the trick! (NOTE: I have a Cintiq, so maybe this had something to do with it??)
Just thought I would post this because it took a lot of time trying to hunt this down. Hope this helps someone!
Posted 3 years ago
This has started happening to me today, the video is recovered, but not the sound. I then get a further error "An error occurred in the Recorder: Failed to Abort Recording". I have to kill the Camtasia Recorder using Windows 10 Task Manager. I cannot believe how much time I have lost today, and how pi**ed off I am. Current Camtasia build 9.1.1 (2546)
kayakman, Champion
with your type of issue, recommend you contact free tech support
Robert R., Online Community Admin
The "force region to multiple of 4" option sets a required guideline for the resolution of the video to be divisible by for (i.e. 1920x1080 rather than 1919x1081). This can possibly provide improved compression.
If you'd like I can reach out to one of our developers to see if they can go a bit more in-depth on the technical aspects of that option. Would you like me to see what I can find on the more technical aspects?
-Robert
Bob Lewis