Camtasia Studio 2018 - Problems with NVIDIA Recordings(Camtasia 9 is Better)

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Hello everyone. I have a minor contrast problem in NVIDIA recorded videos, not that this is a serious problem, but a problem can not go unnoticed, right? Obviously I can improve contrast by editing, but I would like to understand why this change from Camtasia 9 to 2018? Because Camtasia 9 is normal.

In my opinion, the Camtasia Studio 2018 is in trouble (besides this mine, there are others in the Forum) and it is not cheap. Camtasia 9 is the best option for me.

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lucassss_uniko

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  • Indifferent.

Posted 1 year ago

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Joe Morgan

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Tech support is aware of this and working to fix it.

Depending on the footage, contrast differences will vary.
This afflicts other footage as well. My Nikon D3300 DSLR has the same problem. It looks really bad in 2018 and doesn't have an issue in Camtasia 9.



Regards,Joe
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lucassss_uniko

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Glad you are already aware of the problem. Thank you very much for paying attention to the post! <3
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bobbybaker82

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Any update on this? I'm having the same issue.
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Joe Morgan

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If you disable GPU acceleration in the editor. You can edit and produce videos without the washed out issue being a problem.


Unfortunately, render times are slower as a result. Well, there the same speed as Camtasia 9. Camtasia 9 didn't utilize the GPU for rendering.
However, theres no GPU acceleration for timeline playback. So that can create some stuttering and playback issues while editing.

Your guess is as good as anyone's when TechSmith will fix this. 
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keyring52

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I currently have the same issue, i dont know why it does it and why it takes so long to fix. It's been months and still broken. How can they expect us to pay for this when it doesnt even work properly! 
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Joe Morgan

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If you use,


The GPU will function at around 50% capacity and the videos will not be washed out. I opened a ticket with tech support recently over this.

I also suggested they add the Microsoft Driver option to the Support page. They declined to do so.Why I have no idea.

Its better to have half a video card functionality than Zero/no video card.

The other option is transcode your  videos. Which involves extra steps.
Plus, any video editor that has much experience with video editing can tell you. You always edit using original footage when possible.

https://support.techsmith.com/hc/en-us/articles/360005120411-Camtasia-Windows-Video-Is-Washed-out-on-Canvas


(Edited)
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keyring52

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I have had to use Microsoft Basic Render Driver but i have noticed it doesn't make the 60fps video look 60fps, it seems very odd. But the amount of money we pay we should expect it to be working properly. :/
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Joe Morgan

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Are you sure your project settings are set to 60fps?

I just ran a couple of tests using the Microsoft Basic Render Driver. I built a 60fps timer out of png images a long time ago. It rendered all the frames correctly.


Then I loaded some 60fps game footage and render a 30 second clip. I dodn't check every frame.Theres 1800 of them. But I checked a lot of sections for several frames.It didn't seem to skip a frame. It played very fluidly.
I don't record and produce game footage so I had to run fresh tests to confirm this.

I have a strong computer and graphics card.So I don't get a lot of dropped frames.
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keyring52

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Camtasia Studio 19 has been released for a while and it still has this issue legacy or not. I thought they were aware of this a long time ago
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Joe Morgan

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There is currently an unreleased version of Camtasia 2019 that addresses the problem.
I'm running it on my system as we speak and have been since last Friday.
As near as I can tell it works without issue.
The official release is supposed to be coming out very soon.


Brooks, Camtasia Technical Product Manager

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Hey folks,

We believe we have a fix for this issue (at least it fixes the issue on the two NVIDIA GPUs we have where the problem was manifesting). I'm hopeful we are going to cut a release and have it out in the wild within the week. I can't guarantee that, but that's what we're aiming for. So keep an eye open for the next maintenance of Camtasia 2019 for a fix. I believe the version number will be 19.0.3 on Windows. We're especially interested to hear if this doesn't fix the issue for you. In which case providing your GPU model and the source content would be super helpful. Thanks for your patience on this front.

Brooks
Camtasia Technical Product Manager
Mobile Technical Product Manager
TechSmith