Camtasia Studio 9 - An error has occurred. This operation cannot be completed.

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  • Problem
  • Updated 2 years ago
I am working on a new camtasia 9 project. I have made dozens of cuts to trim unwanted frames but now I get an error saying "An error has occurred. This operation cannot be completed". If I try to save the project after the error has occurred the application freezes then I need to close it via TaskManager. When I try to reopen it I am offered the last auto-saved version. 

Does anyone have any thoughts on what is causing this issue and any suggestions for a work-around please?

Many thanks
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Trevor Pegley

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  • frustrated

Posted 2 years ago

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Photo of Joe Morgan

Joe Morgan

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Hello Trevor, I have a nephew named Trevor.
Hopefully it's no tot late.
Contact support as soon as possible.If you play around with the project to much it "May" become permanently corrupted.

This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe