Camtasia Studio 9 Assets missing after windows upgrade

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Hi! I've got a huge problem! I recently had my PC upgraded.  Camtasia Studio 9 was installed on a non-windows Drive and still is. However the letter designation will have changed from M: to E:. I backed up all the folders in my Windows drive before we upgraded to Windows 10 from Windows 7. However despite Camtasia having not moved an inch from its original place, it can no longer find any of my assets or files in previous projects - and it's going to be a huge burden to put them together again. Is there any way I can locate them again and just move them back to somewhere?! PLEASE!!
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Luke Hector

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Posted 9 months ago

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Mal Reynolds

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I'm not sure what you mean by a "non-Windows" drive; presumably an external drive? The fact that it's on the same physical drive doesn't mean that it "has not moved an inch"; to Windows the M: drive and the E: drive are completely different things, even if they are the same piece of hardware.

In an ideal world you would be able to designate a master path for the project and have all assets sit relative to that path. The sort of thing that has been asked for again  and again and again (to give but three examples), in which case one update would update everything.

There's no indication that it will ever happen.

The way things are at present, all of the assets have an absolute path reference.

In your case, though, if it IS an external drive that we're talking about, the solution is simple; reassign the drive letter back to M. Right click on This PC and select Manage to bring up the Computer Management console. Go to the Storage node in the left hand panel and select Disk Management.  Right click on what is now your E:\ drive and select Change Drive Letter to restore it to M:\. Camtasia should again be able to find your assets.
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Luke Hector

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Nah that didn't seem to work unfortunately - no change. I know it's a pain I didn't do an export of the library before the upgrade but why does it not auto save them somewhere when you create them in the first place? 
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Mal Reynolds

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The LIBRARY? That's a completely different matter.

You seemed to be talking about the individual assets of the projects.

The library is stored in the ProgramData directory, which should always be on the C:\ drive. That will not have changed because of a Windows 10 upgrade unless you completely zapped Windows 7 and the C:\ drive to do it.

If you blew away the library then yes indeed, you are in trouble. Even if you add exactly the same assets back to it, then the new ones will have different references as I discussed here. Still, you said that you backed up ALL of the folders of Windows before you upgraded; if you restore the library files in ProgramData and change the drive letter on your project back to what it was originally, it should work.

The full path should be C:\ProgramData\TechSmith\Camtasia Studio\Library 3.0. ProgramData is normally hidden so you may need to show hidden files and folders before you can see it.
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Luke Hector

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I'll have to see what my mate did. I copied and pasted the contents over to another drive. However that probably won't have copied hidden folders as well because I can't see that folder on the back up, only on the new drove.