Camtasia Studio 9 crash when trying to render in AVI format using Lagarith or magicYUV codecs

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Camtasia Studio 9 crash when trying to convert to AVI using external codecs
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Luis Stamatis

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Posted 2 years ago

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Photo of Naomi Skarzinski

Naomi Skarzinski

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I was having similar issues.  I now convert everything to MP4 format highest quality before importing into Camtasia 9.  This is the answer I received from TechSupport when I raised the issue.  So I would suggest contact TechSupport about your AVI issue.  They may be able to assist you with the codecs.

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TECH SUPPORTS RESPONSE:  In order to import MOV files that file has to be encoded in H.264 and AAC audio, if not it will not import. As for AVI files, we need to the codec installed that the file was encoded with. For both these issues the quickest way to get up and running is to re encode that file to MP4 using a free program called Handbrake. You can download it from here.

https://handbrake.fr/

We have a video on how to use Handbrake below.
https://tsc.techsmithrelay.com/ad5Q

Let's see how that MP4 file works in the timeline.

Please let me know if you have any questions.

MY QUESTION TO TECH SUPPORT:  First, let me say I do have the QuickTime for Windows installed on my computer. With this new update, it appears that I can no longer import AVI or MOV files? Has anyone else been running across this issue?

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Luis Stamatis

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Hi Naomi, thank you for your reply. My problem is exporting from Camtasia as AVI using an external codec like Lagarith and MagicYUV.
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Joe Morgan

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Hey Luis,

Your issue made me curious so I gave it a whirl myself. I crashed Camtasia 9 using the Lagarith codec as well.
See Image below,click to enlarge



Camtasia 8 has no problem with producing videos using the Lagarith codec.I tested a small file as a test and it still works.
In case you're not aware of this,Camtasia doesn't support an alpha channel canvas area. So exporting to RGBA  retains the canvas color as a background.



If the Lagarith codec is critical for your workflow.I would contact tech support and see if they have a soultion for you.


This is a Free Service. Submit a ticket at,

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

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Luis Stamatis

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I did test with lagarith and it works. Now with MagicYUV crash and still im not able to make it work.
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Nebula

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I am having the exact same issue using those exact codecs. I will often render to that before I upload my videos to Vimeo (as they compress the media further). Camtasia 8 has no problems with either of them.
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Luis Stamatis

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Too bad that i cannot record using magicyuv codec nor save the edited video with the same codec with camtasia studio 2018.