''camtasia studio has stopped working'' on my windows 7 :( HELP FAST!

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
Hello I was in camtasia studio 8,I put some images,montages and videos and camtasia studio say...(when I cut a part of my video) ''camtasia studio has stopped working'' HELP!I work HARD on my video :( I NEED HELP VERY VERY FAST!Please I want simple explanation OR do a video how to fix ''camtasia studio has stopped working'' and give me the link,thank you.
                                                                    
(Sorry for my bad english)   
Photo of I need help :/

I need help :/

  • 15 Posts
  • 0 Reply Likes
  • frustrate/mad

Posted 3 years ago

  • 1
Photo of I need help :/

I need help :/

  • 15 Posts
  • 0 Reply Likes
And please,I can't contact for help so...give me simple explanation OR do a video how to fix ''camtasia studio has stopped working'' and give me the link.Thanks I hope someone reply to me fast...
Photo of Timbre4

Timbre4, Champion

  • 680 Posts
  • 272 Reply Likes

Hello,

There is no magic wand; it requires more information from you for us to know what to tell you.

1. Did you make videos successfully before or has this always been a problem?

2. What version of Camtasia are you using?

3. What operating system are you running it on? How much memory?

4. What type of clip files did you put on the project timeline?

5. What were these recorded with?

6. What EXACTLY were you doing when the message displayed?

Photo of Joe Morgan

Joe Morgan

  • 6650 Posts
  • 3656 Reply Likes
I wouldn't use version 8.1 myself.
Why don't you upgrade to 8.6?  It should have less bugs and better performance. It has more features than 8.1. Plus it's free to upgrade.

To each his own but I'm just pointing this out. I'm not saying it will solve your current problem but it can resolve other problems in the future.
If you are using Windows XP Camtasia ended support for XP after version 8.3
Regards, Joe
(Edited)
Photo of I need help :/

I need help :/

  • 15 Posts
  • 0 Reply Likes
Oh thank you Joe...i'll try camtasia studio 8.6 :D
Photo of I need help :/

I need help :/

  • 15 Posts
  • 0 Reply Likes
Ugh...I finish my video but...when I rendering...it say ''Camtasia studio has stopped working'' and I cant remove some clips because it gonna say the same think :( help I don't wanna do this video for nothing :(
Photo of I need help :/

I need help :/

  • 15 Posts
  • 0 Reply Likes
Please reply me fast!
Photo of Timbre4

Timbre4, Champion

  • 680 Posts
  • 272 Reply Likes

Since I use it almost daily (with video clips I shoot with Camtasia) I know that it works to edit and render usable video. It sounds like you are still asking Camtasia to do something it doesn't want to do. When you bring in video created elsewhere it may have issues that we in the user community just have no idea how to troubleshoot.

I recommend you start a support ticket with official Camtasia Support: https://support.techsmith.com/hc/en-us/requests/new

Photo of Timbre4

Timbre4, Champion

  • 680 Posts
  • 272 Reply Likes
Ok. I have nothing to add