Camtasia (Windows): Produced MP4 video is not playing.

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  • Updated 10 months ago
I've made a whole project but now when i produce file it sometimes stuck on 100.0%. that is also a problem. But the main problem is when the project is completely produced, the file "video.mp4" not plays and gives the error "media player can't recognize the input's format:
The format of 'file:///E:/video/video.mp4' cannot be detected." and when I open i in HTML file it says "We're sorry, but we are unable to connect to this content. Please try refreshing the page or click here for more help." Please help me in this problem.
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Zuhaib Sani

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Posted 2 years ago

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kayakman, Champion

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path suggests that the video is on an external or network drive?

maybe try this ... move the files to your system drive and try again?
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Zuhaib Sani

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Ohh yeah it works... I produced directly to system drive. Thank you so much for helping me out ☺
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ExpertNovice

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Hopefully, the path is a typo.  Three forward slashes.

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hello

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i'm also having this problem today and i'm new to it. so don't know what's gone wrong - can anyone help please!
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kayakman, Champion

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we need details to respond

otherwise, recommend you contact free tech support for assistance