Camtasia 7 Full Screen not working

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Hello, I had a problem trying to make my videos full screen and 1080p quality. In this process I am importing media from Pinnacle Studio 15, and I'm trying to make it 1080p and full screen to upload to youtube. Unfortunately, when I click the option on that setting, my video ends up being fairly small with a larger black border around it. I am on windows 7 with a 32 bit OS. How can I get it to be 1080p and full screen?
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t21stcntrybdown

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Posted 5 years ago

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Mike Curtis, Employee

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Hi,
Thanks for the detail you've provided. I think I just need a little more to understand the issue.

What do you mean "when I click the option on that setting"? Is this something in the production wizard?

Are you sure your editing dimensions are 1080p? I'm almost wondering if you're editing at something like 720p, but then producing at 1080. That should still work though...it should just scale up and not get black bars...

Do you have Jing or would you be willing to use Camtasia recorder to make a short video of the workflow you're using?

Mike Curtis
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t21stcntrybdown

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Hello, thanks for the response. I'll see if I can explain my problem before I actually record it, but if I need to then I will. Ok, here is the issue in more detail:

I am actually not sure if what I'm editing is 1080p, as I'm not too good with computers, and I'm new with video editing/recording. The media that I'm importing is from the program Pinnacle Studio 15. In that program I have recorded it and edited it so that it is now about a 1 minute clip. I then have to go to "make movie" on there, and pick a type of file (AVI,MOV,Divx, flash video,MPEG-1,-2,-3, and MPEG-4 and a few more. Then I pick another option like full screen or small, about the size, and it will save that video file after it renders it.

This is where I go to Camtasia. This is the trial for Camtasia 7. I import my .avi video one I made, and drag it into the video area at the bottom of the screen. A popup comes out saying "editing dimensions". I click the drop down list, and click 1280x720 (Youtube & HD). The aspect ratio box is still checked, and I click ok. The preview window then shows my video, smaller with a larger black border around it. I tried uploading it to youtube, to see what it looks like. I can give you that link if you want it.
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t21stcntrybdown

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To clarify, in Pinnacle Studio 15 I import video using a DVC 170 from an Xbox 360. That is the video I am talking about.
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t21stcntrybdown

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...
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Mike Curtis, Employee

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Try this:
When you bring the video into Camtasia Studio and are prompted with that dialog, instead of selecting YouTube/HD 1280 x 720, select "Recording Dimensions". I know that might not seem to make sense because you didn't literally record that video with Camtasia Studio, but this will set the dimensions to the actual dimensions of the file.

When you do that, what does it say the dimensions of the AVI out of Pinnacle are?

My hunch is that the original video isn't in the 16:9 aspect ratio and that could explain the black bars. This might be further complicated when YouTube re-renders your video.

Can you send me the link too? m.curtis@techsmith.com.

Thanks!
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David M. Converse

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I suspect that Mike is right on with his analysis. You can't get bigger video out of Camtasia Studio than you start with. if your imported clip is smaller than 1280x720 pixels then you will have a black border around it.
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t21stcntrybdown

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It is 640 x 426. I'll try to figure out what dimensions I'm recording it in also in Avid Studio and see if I can change it.
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David M. Converse

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Yes, if you need 1280x720 video then you will need to record, edit, and produce at that size or larger.
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Mike Curtis, Employee

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Another idea is to put it on Screencast.com where we don't alter your video in anyway. There's an output to Screencast.com right in the production wizard. It should play without black bars. It might be smaller (640 x 426) than you'd like, but I'd be curious to see what you think about that.
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chuggs1

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Hi, I too am having the same problem and would most appreciate any help. My system is Win 8 64 bit and have used Camtasia many times in the past with excellent results and no glitches. The last attempt with the latest trial version however is producing the very same results as above......i.e. not full screen.
As always, I've used the same procedure, same recording settings, same video clips  ( I produce golf tutorials for an online game (WGT)recorded from my screen) and no matter which option I choose, the best I can achieve is 720p.....and not 1080p as before.
If I use a smaller editing size..i.e. 660x480, then I get a full screen display    https://www.youtube.com/watch?v=IaU4w8zWsmY once uploaded to U Tube but as mentioned in the above post it is poorer quality with a substantial blur effect.
I've tried the Custom setting...of 1280 x 720  or ( 924 ) and this produces the best quality 720HD but once again, it isn't full screen.http://youtu.be/gMlbDPMdneY
I've persevered with a combination of options via the production wizard and made seven attempts with the same results.
I'm not sure if these links to U tube will work and you may have to copy and paste into your browser to view them.
Hope this helps, thank you
AK
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chuggs1

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oops sorry folks ...deleted the videos that are linked
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chuggs1

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Ok ..this has been solved ...and to help anyone else...I found that the initial problem was that the images in the canvas needed to be dragged to FILL the full area of canvas. I can produce videos at 720p Full screen which isn't perfect but acceptable. ( still no 1080p )
AK
(Edited)
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shilpa

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Hi Chuggs

I have same problem.. can u please explain what is the issue ???

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