Camtasia 7 gives fuzzy output file.

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Why is my output file not clear? It's somewhat fuzzy. I'm using Camtasia v7 with Windows 7. I tried the trial of ActivePresenter, and the output file on that is very clear. Surely Camtasia 7 has bigger muscles that AP. Can someone help?
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sirzune

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  • frustrated

Posted 7 years ago

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Kelly Rush, Product Manager

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Hi, sorry to hear you're having trouble. What format are you producing your video to? Some formats support higher quality videos better than others; generally, producing to MP4 will give you the best results.

Regards,

Kelly Rush
Marketing Video Producer
TechSmith Corporation
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sirzune

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I'm outputting to MP4.
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Kelly Rush, Product Manager

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Is there any chance you could link to the produced video file, so I can take a look at the resulting video? Feel free to create an account on Screencast.com (our video hosting solution) if you haven't already, and upload it there.

Regards,

Kelly Rush
Marketing Video Producer
TechSmith Corporation
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sirzune

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Ralph Hill

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I'm having the same problem; furry output video in MP4 format.
I am recording and outputting my Powerpoints at the same resolution, but the resultant MP4 is poor quality. What am I doing wrong?
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sirzune

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Sure. I'll have to make another, as I deleted the first.
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sirzune

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sirzune

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Here's a shorty made with ActivePresenter. How could the big guy not output this clearly?
http://www.screencast.com/t/cIXXWfWNGLX0
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Dave O'Rourke, Senior Software Engineer

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sirzune,

Thanks for the example video. The "fuzzy" quality comes from scaling the video. Anytime you scale images or video, you will reduce the quality. The more you scale, the more quality you lose. If you don't scale at all, you should see excellent quality in your output video.

To avoid scaling, you can record, edit, and produce at the same dimensions. When you first add your recording to the timeline, you are prompted for the editing dimensions. From the dropdown, choose "Recording dimensions" and your editing dimensions will be set to the same dimensions as your recording. If you produce at those same dimensions, and then view the video at those same dimensions, you should see excellent quality.

Here's a support article with some more background on why scaling causes the "fuzzy" or "blurry" looking videos: http://techsmith.custhelp.com/app/ans...

Hope this helps.
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sirzune

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I appreciate the time you took to help out. I certainly will try it. Thanks. I can't afford that "other" software, anyway. Dropping a bundle on Camstasia Studio was enough for me. Thanks.

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