Camtasia 8 Issues and Ideas

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  • Updated 6 years ago
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First, let me say that a total rewrite of any program is a monumental task. I can only assume that was needed to accommodate future features. In general the Camtasia 8 works well with a few exceptions:

First and foremost, PLEASE put back the undo/redo icons in the timeline - it is a workflow pain to use the menu or key command.

The timeline horizontal scroll bar is essentially unusable. It is slow, choppy, and caused many "got lost" instances, and I am a long time heavy user of Camtasia.

The area audio plot is a tad late. I could get used to the area audio plot, but prefer the old style. Audio production seems of high quality, though.

Transitions get cut when replacing clips... that didn't happen in C7 and therefore adds to the workflow. Sometimes I have to click the cut icon twice to get it to work.

If I make a selection too close to the right edge of the timeline, the select goes haywire... every time.

Overall this isn't bad for a rewrite, but these items need to be fixed or I will have to return to C7. Other features I would love to see are dot and dash styles in the arrows and line callouts, "replace selected clip" function to replace selected clip in a time line with one copied from the media bin, support for FTPing to S3, and an import production presets from prior versions function. Thanks for listening, and thanks for a great program.
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Philip Erlanger

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Posted 7 years ago

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jod-z

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Totally agree. I think I've said it before, but I'm so pleased with the amazing customer service that we get from Techsmith. If only other businesses would work this way!
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Greg Hughes

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Shane:
Been playing with 8.03 and I think you guys may have pulled this off. I think everything I was whining about has been fixed with this update. Since I have made numerous posts on this thread about the shortcomings of C8, it's only fair that I pipe in now and say what I see ....at least after just a few minutes of working with it. Your team is amazing. Well done.

Thanks again.

Greg
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Shane Lovellette, Employee

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Thanks for the feedback Greg! I'm glad it is working well for you. Let us know how we can continue making it better.

Thanks,
Shane
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Richard Campbell, Champion

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Shane - nice update - but the workflow issue that is bugging me is still unresolved - that is the "stacking" of clips on successively higher video tracks.
In my workflow, I take short bursts of recording and delete if I am unsatisfied and keep the clip if I am satisfied. So to fix things, I need to delete the "good" clip from the timeline, position the playhead and drop it again - but now to the correct spot.
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CBeck

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Let me just say that I agree with what others have been saying. I think all the major issues I was having with CS8 have been fixed--at least, they are all working better now, as far as I can tell.

Thanks for listening, thanks for responding!
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Cinthia Reyes

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I was recording today something VERY important... and of course, camstasia seems to have failed... at some point of the recording a "paused" message was placed at the status window of the recording... no button functions.... I can move the window around, the green corners are there "as if" recording... I don't see any temp files where I chose the destination path... I don't want to "close it" but it seems like my video was lost, right?
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kayakman, Champion

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when recording, if you hit F9, the capture is paused; perhaps use F9 again; that will unpause it if paused ...
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Lionel

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Hi all,

I'm still having a lot of issue using Camtasia 8, main thing is the frequency with which my editing effort hits "Not Reponding" pauses.

Is it just that my computer is too slow for what I am trying to do?

What's the advised minimum computer system?
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Philip Erlanger

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I don't think it's your computer. C8 has been that way from the start, though the last build way back when improved this somewhat. I still find that the production time with C8 is much slower than C7, and the sensitivity to scrolling is always a wrestling match. I have gotten to the point where I try to avoid editing near the edges of the scroll bar to avoid a jarring jump past where I wanted to edit. This performance deficiency should be the number one fix, but I fear it has been so long in coming that the new architecture of the code has made it impossible to fix.
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Lionel

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Does the type of codec on the video used make any difference? If I edit my workflow (at the moment I record on the Avid codec, levels correct through Vegas to mp4, then try to go through Cam8), say produce wmv or a different mp4 instead of Mainconcept mp4 for Cam8 to chew on, will that help at all?
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Lionel

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Well, I just tried converting to wmv from Vegas instead, everything works much much better, very little pause now. Interesting...
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Lionel

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PS. I'm using a 2nd gen i5 with 4GB ram,
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Suzanne Eberle

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Our videos are frequently recorded from live phone bridge calls so we have to cut out sections. How can we keep our zooms consistent? It seems like the zoom effect ends when we make a cut and then we have to try to get the same zoom after the cut out section.
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Josh Holnagel, Employee

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Hi Suzanne.

At the moment, the preferred workflow for such a situation is to make all your cuts, then group the clips together, and finally apply zooms last. Here is a video tutorial that explains things further:

http://www.techsmith.com/tutorial-cam...

Hope that helps!
-Josh
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Charles Welford

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Note that you can move the playhead to a spot where you like the zoom, click on Visual Properties, note the values for X, Y, and Z Position, then click on the next clip, click Visual Properties, and set its X, Y, and Z to match the first clip. Kludgy but accurate.
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Rusty Jones

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How hard would it be to put a keyboard shortcut for Silence in the program? You have no idea how much time that would save me with my work.
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Fred Grover, Champion

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Rusty are you wanting a keyboard shortcut for Silencing the audio when in the editing mode or when doing the recording? Just wanted to ask and it might be a dumb question but wanted to make sure it was more specific in the nature of what you are wanting. Thanks and let us know. Have a great day.
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Nikke Moore

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I work with Rusty, and I know that he's referring to silencing the audio in editing mode. I second his desire to have this as a keyboard shortcut... it would be REALLY helpful.
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Andrea Tranchida

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I agree 100% with Rusty and Nikke! With current version you have to lose lot of time to silence a portion of audio! In cmt5 and 6 there was an immediate button on the timeline..
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Philip Erlanger

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Wow! Camtasia 8.1 just released fixed a lot of performance problems, and added back features like the undo/redo on the timeline. The scroll bar is much better (usable now)... ditto selecting at the edges.

Other features I still would love to see are dot and dash styles in the arrows and line callouts, and support for FTPing rendered files to S3.

Also would like to do away with the little image at the beginning of each video segment on the timeline... makes it really difficult to edit that portion.

Thanks again.
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kayakman, Champion

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regarding "... do away with the little image at the beginning of each video segment on the timeline"

what image are you referring to?
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Philip Erlanger

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I circled the image and text that begins with each segment in the timeline. Though hovering over it makes it disappear, when using the selection tool, it blocks the portion that I often want to edit out.

It would at least be great to be able to toggle this labeling on and off.
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synbryo

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I agree, but they are sometimes usefull. I suggest a toggle in Options?
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Dave O'Rourke, Senior Software Engineer

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A workaround might be to right-click on the clip and choose "Separate video and audio", which will put the audio on a separate track. I know it's not exactly what you're asking for. But maybe this will help for now.
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kayakman, Champion

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that image is the clip's thumbnail

try expanding the height of that track [to max], and do cut editing at max timeline zoom in [ctl-F11]

also, try setting the waveform to display as not mirrored [tools|options]; that should make it easier to see what you need to cut
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Kyle Kennedy

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Hello, I was recently trying to upload a clip to YouTube. It rendered fine, and went through the whole process of uploading to YouTube, and at the end, it said "An error has occurred, data request error." Does anyone know how I can fix this? It's happened like, 4 times in a row and I don't know what to do.
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Unicus

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Go to YouTube and manually upload it from your computer when you are logged into YouTube.
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Kyle Kennedy

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I did that, but it's such a big hassle. It used to work for me, and know all of a sudden it's doing this. I upload frequent videos, and doing it the manual way takes twice as long. I wish they could just fix this or tell me what's wrong. -.-
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Josh Holnagel, Employee

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Hi Kyle,

I suspect you may be getting this error if your Google account is set up for two-step verification. Is that the case?

-Josh
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Kyle Kennedy

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Hey Josh,
Thanks for the response, but unfortunately, that is not the case. I believe, since YouTube and Google are connected now, that my YouTube account doubles as my Google account? Either way, I went to google, signed in with my YouTube credentials, and it said Two-Step verification was off. Any other ideas?
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Kyle Kennedy

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Longest gap between responses... :c
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Josh Holnagel, Employee

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Sorry about that, Kyle. I looked into this a little further and seems that the google two-step verification problem typically results in a different error message than the one you're seeing.

A few others seem to have had success by using their email address as their login rather than their username. You might try that if you haven't already.

If that doesn't work, you can try opening a ticket with our tech support. Here's where you would do that: https://support.techsmith.com/home

-Josh
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Josh Holnagel, Employee

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This is a great conversation that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Upload to Youtube - Data Request Error

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