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The hardest part of debugging can be figuring out what exactly the user was doing in the moments leading up to a crash.
Additionally it can be hard to record everything you do all the time, just in case a bug strikes, because this will eat an ever increasing amount of resources.
But what if there were a version of Camtasia, which used only a limited amount of memory and HD space, because it would only ever need to store the most recent 3 minutes of video.
Camtasia - Crash Forensics, could be used to show a support team exactly what the user was doing in those vital moments.
If given away free (As a sort of Express Edition) this would serve as a great advertisement for Camtasia and TechSmith