Camtasia does not recognize or import .mov files... why not?

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  • Updated 5 days ago
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Your website says Camtasia Studio should be able to import/edit .mov files. The only type of file my Kodak video camera produces is .mov but Camtasia won't recognize those files when I try to import them and I get a "No available codec" error.
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Kelly Mullins, TechSmith Employee & Helper

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Posted 5 years ago

  • 8
Photo of Kelly Mullins

Kelly Mullins, TechSmith Employee & Helper

  • 2435 Posts
  • 358 Reply Likes
Official Response
Hello,

In regards to the latest development with QuickTime, we recommend people uninstall their QuickTime software to avoid the security vulnerabilities with that software.

Camtasia Studio will continue to operate and run as normal without the QuickTime software. However, this will have an impact on those who are producing videos to the MOV video file format. In this case, we recommend you produce to MP4 instead.

Or, this can impact some MOV videos being imported into Camtasia. In this case, please try to change the file extension on the MOV video file from .mov to .mp4 and they might work just fine.

Newer hardware systems that output MOV files usually do not need the Quicktime software or the file extension changed in order for other software programs (like Camtasia) to use the MOV files. However, the older ones do need Quicktime. In this case, we recommend you run the videos through a file convertor, like Handbrake, to convert them to MP4. The support article linked to below shows you how to do this.

In our next major release, Camtasia 9, we will no longer output to the MOV video file format. However, the importing of MOV files will continue to be supported but may require the extra support listed at the beginning of this post (conversion or file extension changed).

We have a support article here with information on Camtasia Studio and Windows QuickTime software.
https://support.techsmith.com/hc/en-us/articles/218277178


Kelly
User Assistance
TechSmith