Camtasia does not recognize or import .mov files... why not?

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Your website says Camtasia Studio should be able to import/edit .mov files. The only type of file my Kodak video camera produces is .mov but Camtasia won't recognize those files when I try to import them and I get a "No available codec" error.
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Kelly Mullins, TechSmith Employee & Helper

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Posted 9 years ago

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Dave O'Rourke, Senior Software Engineer

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@Scotty: Before trying a converter, you could try changing the file extension from .F4V to .MP4. I don't have access to a file from Adobe Flash Media Live Encoder to try it for myself. But I'm pretty sure the .F4V file extension was a choice by Adobe to indicate an MP4 file that was compatible with the Flash Player.

Camtasia Studio supports MP4 files that use the MPEG-4 Part 12 container, and contain H.264 video, and AAC audio. So if your F4V file matches those (it might), then it should work if you change the file extension.

Hope this helps.
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Wisam Al-Rawi

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I run into the same issue. I recorded a video with my Nikon D5100 DSLR. The file format is .MOV with AVC and PCM audio. I had QT 7.7 installed but I kept getting the error message in Camtasia Studio 8.0.1 (Build 903) but changing the file extension to MP4 I was able to import the file.
It would be nice if Camtasia Studio can figure this out on its own for other users. Thanks for the tip!


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Wow changing the name to mp4 worked.
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Carlos Galvan

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Changed the ext from mov to mp4. To my surprise IT WORKED!