camtasia recorder document:"It is either an unsupported media type or required codecs are not found."

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  • Updated 2 years ago
Hi,
I can't understand this message when I try to open some camtasia recorder document: "It is either an unsupported media type or required codecs are not found."
I just saved the files with the native extension of the program, so what kind of extension need camtasia to open its native files???
Anyway, after this message Camtasia go to crash and bye bye to these videos. I hope you have a solution because I recordered a lot of files fundamental about my work and if I lost them it's a little disaster! My version of Camtasia is now evaluative but if the problem has no solution I'll never touch this program in my life!!
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Robert

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Posted 4 years ago

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rafa

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I am having exactly the same problem.

Using the trial version of Camtasia Studio 8, running on Windows 7 64-bit.

I have saved a file in the Camtasia ".camrec" format but get the same "It is either an unsupported media type or required codecs are not found." error message when trying to re-open it.

The saved file consisted of a screen capture video and number MP3 files imported into Camtasia.
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Richard Campbell, Champion

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Were those "imported mp3 files" created by some program other than Camtasia?
Not all mp3 files are created equal, and those files could cause the error message that you receive.
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rafa

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Yes, the MP3 files were created by Audacity.
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Richard Campbell, Champion

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That should not be a problem then - you should create a support ticket
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Robert

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OK, about the mp3 files you solved, but I never recordered audio separately from the video. I recordered both with Camtasia and I don't understand my problem....
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1

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I could not open the file too (.mp4) in camtasia studio 8. I installed new version of codec K-Lite_Codec_Pack and and it worked!!!
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1

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I could not open the file too (.mp4) in camtasia studio 8. I installed new version of codec K-Lite_Codec_Pack and and it worked!!!
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Business Sage

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Make sure the project file has not been inadvertently given a .camrec extension, as that will cause this error! It must have a .camproj extension.
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sagar

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http://i.imgur.com/axm2Gxl.png
Can't open MP4 fileĀ 

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