Camtasia Recorder has stopped working

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  • Problem
  • Updated 4 years ago
When I record my screen without webcam I get this error upon hitting F10, and Camtasia crashes.

If I record with my webcam turned on, the video is black, but the audio works fine.

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Tonymation

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Posted 7 years ago

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Tonymation

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Some info on my setup...

Windows 7 64 bit
Camtasia Studio 8

I've also tried Camtasia 7, but I get a black video with no audio.

Thanks!
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Kevin Mojek, Employee

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We'll likely need to get some more detailed information on your system to diagnose the problem and that's best handled one-on-one via tech support. You can open a support ticket here http://techsmith.custhelp.com/app/uti... and someone will contact you within one business day.
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Giuseppe Massoni

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Hi same here.
ticket open...
Win 7 64 bit, no webcam, Camtasia studio 8
I upgraded from version7 that was working fine since.
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Tonymation

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I called support and they had me uninstall DivX and it started working. I guess I won't be able to use that codec anymore. :/
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Chris Lowe

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Same problem here too!
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Joyce Fitzpatrick

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I downloaded the free trial version of Camtasia 8. I created a new project and then pressed the record key and within first 3 seconds I get a windows error that says "Camtasia Recorder has stopped working"

Have you had this problem and how do I fix?

Help is appreciated.

This reply was created from a merged topic originally titled
Camtasia Studio has stopped recording.
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Vikram raj

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Hi, I have same problem too...

The solution that works for me is,

try installing TSCC Codec

http://www.techsmith.com/download.html

Adjust your audio jack to make camtasia to read the audio line properly!
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sam

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i see why ppl don't pay for this crap.paid version or pirated version.i'm just keeping it real !!  they give u half a** tech support?  so what's the point of buying something,if it doesn't work to begin w/?
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MY Photography, My Tutorials

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same problem when i am going to edit something  can anyone help?

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