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A suggestion from tech support was custom callouts using graphics, with a second text callout as an overlay. This is impractical for me because I use so many callouts. Tracking 2 things instead of one that many times per project is a serious maintenance issue.
In a previous post I put the issue less precisely. Sorry:
BTW does the Mac version have such callouts? If so I would gladly switch, assuming it can read Windows project files.