Camtasia Studio 7 very odd sound problem.

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  • Updated 7 years ago
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I'm having a problem with Camtasia Studio 7. I'm putting together a video but during the split between one certain scene to another the audio simply cuts out. It only happens on this one split, and if I set it to play from after the split it plays fine. it happens in the actual video as well, just no audio from that point on.
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Nicholas Tuttle

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Posted 7 years ago

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Randy Schott

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Hi Nicholas,

Sorry to hear you're having trouble. We do see occasional issues with strange rendering issues after certain edits. This sort of problem is probably best handled by our tech support department (it's free!). There may be a bug that caused that part of your project to get corrupted. Usually support can help correct the issue.

You can create an account and submit a ticket here:
http://techsmith.custhelp.com/app/uti...

Let us know if they are able to help you.

Randy
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Sara

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Hello,
I want to update this thread with some new information pertaining to this issue. We have just released Camtasia Studio 8, which has been rewritten from the ground up for better performance and stability. A lot of the ways things are done behind the scenes have changed with this re-write, and we think there is a pretty good chance that this problem has been fixed in Camtasia Studio 8.

I would definitely recommend downloading our free, fully-functional 30 day trial and trying this again on the new version. The trial version automatically upgrades project files from older versions and makes a backup copy of them just in case.

You can download the trial of Camtasia Studio 8 here: http://www.techsmith.com/camtasia-wha...

There are plenty of other new features in this release that you can check out on our website as well.

Thank you again for your feedback!
Sara and the Camtasia Studio Team

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