Camtasia Studio 8 Crashing During Edit

  • 3
  • Problem
  • Updated 4 years ago
I have Camtasia 8.0.2.918 on win7 x64 with 8GB. I've got all win7 updated.
C8 is crashing while I'm editing a video. It just happened again.
No other apps running at the time (background apps, but nothing explicit).

Here's what I got in event viewer (2 events)

--FIRST at 12:09:56----
- System

- Provider

[ Name] .NET Runtime

- EventID 1026

[ Qualifiers] 0

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2012-08-26T16:09:56.000000000Z

EventRecordID 258581

Channel Application

Computer honker64

Security

- EventData

Application: CamtasiaStudio.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException Stack: at ._wWinMainCRTStartup()

--SECOND at 12:09:58----
- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2012-08-26T16:09:58.000000000Z

EventRecordID 258582

Channel Application

Computer honker64

Security

- EventData

CamtasiaStudio.exe
8.0.2.918
5004c749
CSMediaLib.dll
8.0.0.545
4ffb1d03
c0000005
0011e924
1498
01cd839a1dea1409
C:\Program Files (x86)\TechSmith\Camtasia Studio 8\CamtasiaStudio.exe
C:\Program Files (x86)\TechSmith\Camtasia Studio 8\CSMediaLib.dll
7ae66cf7-ef98-11e1-989b-001ec957c05a
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Julie Lerman

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Posted 4 years ago

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Julie Lerman

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P.S. I definitely should add that I have Visual Studio 2008, 2010 and 2012 on this machine as well as SQL Server 2008 R2. Thought that if it's related to .NET framework this might be important info.
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Trix

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I hope you also posted your question with support.
Sorry I don't have an answer
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Julie Lerman

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More info for you (tech support). I turned off smartfocus and although I'm still getting the graphics performance warnings that I can see in eventviewer, I have not experienced any crashing. I spent a lot of time in C8 studio so far without a crash. That's good. That also tells me that the crash is most likely unrelated to the memory issue.

FWIW the events re graphics are
The Desktop Window Manager is experiencing heavy resource contention.
Scenario : The Desktop Window Manager responsiveness has degraded.

AND
The Desktop Window Manager is experiencing heavy resource contention.
Reason : Graphics subsystem resources are over-utilized.
Diagnosis : A consistent degradation in frame rate for the Desktop Window Manager was observed over a period of time.

These both happen as a pair (same timestamp) shortly after I open camtasia studio.

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