Camtasia Studio 8 gets stuck while rendering. Running on Windows 7.

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  • Updated 6 years ago
Camtasia Studio 8, running on Windows 7, keeps getting stuck while rendering. I've tried cutting down the size of the video (run time of 30 minutes), but no avail. Any ideas?
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Joan Khoo

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Posted 7 years ago

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kayakman, Champion

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at what percent of production does it hang, and is it about the same amount time [assuming the same project]?
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Logan S.

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Hey Joan,

As well as kayakman's questions, where are you rendering to? Locally, Dropbox, Google drive, something like that? Also what formats are you attempting to render out to?
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Joan Khoo

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Kayakman - The rendering hangs around 10%, but I don't believe it's something worth fixating on because I'd chop up the production (original run time is 30 mins) and try to render two or more shorter videos, and those hang at other percentages, but never reaching 100%

Logan Shultz - At first, the raw footage and camproj files were located on my work server. Once I realised it was struggling to render, I moved the files to my desktop, and took care to update the imported files so they were pointing to my desktop. Alas, no dice. The rendering stuck at 10%, and the same happened even if I chopped the production into shorter pieces.

I used a workaround - The raw footage was made up of a HD MP4 movie, with an overlay of a WMV video (see attached video). Fortunately the WMV video was a slideshow, so I saved specific frames and replaced the WMV video. After the replacement, the video rendered just fine.

To be fair, Camtasia was struggling to play the MP4 and WMV overlay in edit mode, but I did not expect it to get stuck completely with rendering. Should this be an issue? Or do I just have inadequate hardware?

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kayakman, Champion

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Joan, what is your hardware?

Also, your video would not play at all for me

Anyway, glad you found a workaround
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Joan Khoo

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Kayakman - Sorry, my mistake, that was an image, not a video. I wanted to illustrate how the overlay worked.

My work computer running Windows 7, Intel Core i7 3.4Ghz, 8GB RAM, 64 bit operating system. Is this the information you're looking for?
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kayakman, Champion

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Joan, re hardware ... yes; your system seems quite capable

when a project consistently fails to produce, hanging at the same %, that often indicates a project corruption at that same % of the total timeline

a good quick check is to try a "produce selection as" of a timeline selection that does not include the failing point; does that work?

example: if failure is at 10%, can you produce from 20% to end of project?

if you can isolate the bad section [often within a few frames], oftentimes you can slice around it and/or redo just the bad section
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Brandon Wu

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I also have a similar problem. Using the Xvid codec, it gets stuck at 0.0% and a window with Xvid status doesnt respond. Using the default one works though.
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Brandon Wu

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Just in case you need to know about my hardware specs, its i7 2.6ghz 8 gigabytes of ram and 64 bit operating system
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Joan Khoo

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Kayakman - The failure point must be at multiple points, because I've split the video into 9 parts, and while parts 1 and 2 rendered okay, the rest of the parts gave me grief.

When you say 'Produce selection as', how would you do that? I've tested each of the nine parts by deleting the not required parts, but I'm not sure if this is what you mean.
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kayakman, Champion

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Joan, 1st the easy part ...

to do a "produce selection as", make a timeline selection [short, long, whatever]; right click a clip under the selection; choose produce selection as

works like the production wizard, except only the selected section of timeline is produced

since other sliced up sections of project also have issues, most likely not a single project corrupt point; based on everything you've said, could be an issue with the raw HD MP4 footage clip[s]

note: if you chopped up the project by cutting sections out, the project is still referencing the same original clips

can you play and view the raw video in a desktop viewer [not Camtasia Editor]?

If so, try recapturing it with Recorder while playing it; then use that camrec in a project; does that work?

another idea: using produce selection as, does rendering to AVI work?
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kayakman, Champion

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Brandon, I'm not familiar with Xvid codec; maybe someone else can help, or suggest you contact TechSmith support
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Brandon Wu

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Thanks anyway
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Joan Khoo

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Kayakman - Thanks for the tip on "produce selection as". That would be very useful in future videos, and to figure out where the corrupt section is.
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rosalina

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Sounds like the issue is when there are more than one video layered on the timeline, that's where rendering crashes.

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