Camtasia studio 8 keeps crashing

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  • Problem
  • Updated 3 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Issue pertains to an older version of Camtasia and is no longer relevant; please contact Technical Support via https://support.techsmith.com/ if you have continued problems.

Hello people. Camtasia studio 8 is such a good editing program, but. There is a lot of bugs. Most of the time when I drag audio/video in the clip bin, move stuff on the timeline. Camtasia freezes and crashes. It is so frustrating, I cant do anything. I am just editing right now and it has crashed 4 times! It is so annoying. I dont want to give up on camtasia studio because it is a good editing program. Does anybody know how to fix this. I had to move to my laptop and reinstall the programs because it was crashing on my other PC, but now it's crashing on this one too.
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Blocky MC

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  • frustrated

Posted 6 years ago

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Scott Schmerer, Senior Software Engineer

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Official Response
Hi all

We want to thank you for your patience while we worked to make Camtasia 64 bit. Camtasia 9 is a 64 bit application and that has substantially helped us to improve performance, stability, the ability to work with more complex projects, and allows Camtasia to take advantage of more resources if you have a more powerful machine.  Most of these benefits will still only be noticeable on stronger machines (see our system requirements). Video editing and rendering is a very computationally intensive process unfortunately.

We have found having access to more computer resources has resolved many of the issues we saw in version 8.x, especially when working with large video files.  If you're running 64-bit Windows, you can download the free trial here.

Please feel free to post your feedback and feature requests here in our Community forums and remember, all technical support-related inquiries should be directed to our dedicated Technical Support team at https://support.techsmith.com/


Apologies for the inconvenience and the wait,

Scott Schmerer

Senior Software Engineer, Camtasia Windows

(Edited)