Camtasia studio poor video quality exporting to mp4

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  • Updated 3 months ago
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Hello all, I captured 960x600 resolution video about 1 minute and looks great in the preview. It is almost nearly pixel by pixel perfect. But, when I produce the final output in mp4 (960x600 res) file, then I could see that quality of the final output in mp4 is quite different from the one I had in preview. It is not that it is totally not viewable but I could see that some fonts in red color get little fuzzy and contrast and brightness seems to lost a bit and I can tell it is different from preview. Please let me know if there are anyway to adjust this? Thanks in advance.
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eric snow

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Posted 7 years ago

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kayakman, Champion

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Do a custom prouction to MP4; set quality at 70%.

Does that help?
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mhatch

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very helpful video, thank you. 
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Rasel Ahmed Khan

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i cant visible my video on camtasia 9 studio when i import my videos from media.can anybody help me?
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esther.lottum

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How do I change the quality from 50% to 70%?
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kayakman, Champion

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do a custom production; on  video tab, there is a slider that will let you set quality value
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Born2 Kill

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I dont know how to make a high video quality to low quality
how to do it?
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M. Zsolt

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I've faced the same problem. The MP4 encoding option (which I think uses Camtasia Studio's builtin H.264 codec) cannot be tweaked to provide the same visual quality as the original capture. At least not in v8.0.2. Even if you set quality to 100, keyframe every 1s and/or adjust H.264 profile/level ... nothing really helps. The image quality will be inferior compared to the quality of the original recording (the one with the TechSmith Screen Codec 2) that you can preview in Camtasia Studio.

However if you install Quicktime (you don't need Pro, the free version is just fine) and use the MOV output, you can get what you want. :-)

Here's what I used:

1.) Click "Produce and share"
2.) In the Production Wizard window select "Add/Edit preset ..."
3.) Click "New..."
4.) Enter a name and description for your new preset (eg. "MOV only") and select "MOV" for file format, then click Next
5.) Click "Quicktime Options..."
6.) Click "Settings" in the Video section
7.) Clear the "Frame Reordering" checkbox. This is important, because leaving it checked resulted in casual artifacts (smearing effects in small sections of the image) for me. At least when I played back in VLC. But your mileage may vary.
8.) Click "OK" all the way out of the preset editing process.
9.) Use the new preset to publish your video.

If you need MP4, you can use eg. Avidemux to remux it (without reencoding) into an MP4. But actually the MOV produced by Quicktime is 99% the same as an MP4 (MOVs use pretty much the same container format, the only difference is in metadata afaik).
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justindtapp

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Okay, when trying to follow Step 4 I get an error message saying "The Techsmith EnSharpen Quicktime Codec is required. To install codec, reinstall Camtasia Studio."
I downloaded and installed the Ensharpen codec, reinstalled Camtasia and it still gives me this error.
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Andrew

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We are an engineering outfit that has Camtasia Studio 8 and we use it for inhouse videos etc. We've just recently been asked to generate some animations of some 3D models that we've designed. We're using a program from Luxology called Modo 701 and rendering out images which I end up compiling the image sequence in Quicktime Pro. The animations look incredible however once I add them to my clip bin to cut a movie together the quality of the render drops considerably. I believe that I'm limited in my video output selections as I'm using PIP functions. The client was happy with the last animation however I'm not and I'd like to get this fixed.

Any suggestions would be greatly appreciated!
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Josh Holnagel, Employee

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Hi Andrew:

What file type are the animations you are bringing into the Camtasia Studio timeline?

Also, what are the source dimensions of those animations?

Thanks for posting and sorry you are having trouble.

-Josh
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Andrew

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Josh, Thanks for the quick response! The animations are compiled from Quicktime Pro as .mov and are added to the clipbin as such.

Source Dimensions are 1920x1080

Thanks!
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Josh Holnagel, Employee

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Andrew,

I will keep checking around on this for you in the morning. Sorry I don't have an immediate answer for you. For a moment, I was suspicious that your dimensions might be extra large since they were animations, but those dimensions seem fine.

Did you edit and produce the video from Camtasia Studio at 1080 as well?

-Josh
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Josh Holnagel, Employee

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Hi again, Andrew.

I confirmed that you should not be seeing any significant quality loss. If you have tried bumping up the video quality in the custom production settings and you are not significantly scaling your animations, our tech support team might like to dig into this further.

Can you open a ticket with them here: https://support.techsmith.com/anonymo...

They will most likely need you to send them the project files, but they will walk you through that.

Again, sorry for not being more of an immediate help.

-Josh
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Andrew

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I've just filled out a ticket. The only issue is that my .mov renders are in the 1gb range so I can't upload them for the initial ticket. Thanks for the help and I'll post the resolution here when it's sorted.
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jdzyn

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I'm finding the mp4 renders to be washed out....
running 8.1.2
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kayakman, Champion

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need more specific details about project; MP4 renders usually create excellent high quality videos
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jdzyn

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See stills in my post below
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jdzyn

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I've created a bunch of pngs that I'm "animating" using camtasia.

On the left is the image as seen in the preview pane. On the right is the video still.

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kayakman, Champion

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thanks for images

on my PC, both images look almost exactly alike, and are equally very sharp
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jdzyn

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I agree that sharpness is not a problem....

But I've viewed it on three different monitors,(two computers) and all show the one on the right to be significantly washed out/over exposed.

Just asked my 5yo if he could spot the difference, and he said one was darker.
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jdzyn

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So it seems the issue is with the playback "device" -- in this case Windows Media Player.
I've continued to have the same issue with all the videos I've produced, accepting the washed-out look as an unsolvable quirk.
However, I just recently uploaded a video to YouTube and the colors are a lot truer to what I intended.


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Andy

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This reply was created from a merged topic originally titled
Video export output is in horrid quality compared to original file(s) used to make the video..


I originally asked a question about poor screen capture export output quality I received from Camtasia Studio, but I did not receive much help. I am now asking for help again, and I also have a few more details. Not only are my screen capture videos in poor quality, but anything else exported is, too! I was very annoyed by my screen capture export output quality, so I decided to do an experiment. I took a high quality photo from the internet and imported it into my clip bin in Camtasia Studio, dragged it onto my timeline, chose HD as my dimensions, and then I used the fullscreen preview button in Camtasia Studio to see how it looked. It was very good and clear, and looked exactly like the original image. I then proceeded to Export it as MP4 HD (I've also tried other formats and settings, but let's not get too complicated). When the export finished, I looked at my output. It was completely horrid, and nothing like the original photo or what I saw in the preview window of Camtasia Studio! I have a screenshot of the comparison. Am I doing something wrong? Are there problems on my computer that I need to address?                                                                                                           

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Josh Holnagel, Employee

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Andy,

Can you answer a few questions, please?

1. What were your recording dimensions?
2. What were your editing dimensions?
3. Have you tried viewing the produced video with a different media player, like Windows Media Player, VLC, or an online hosted player?
4. Where are you hoping to make your video available for viewing? (Local file, screencast.com, YouTube, etc.)

-Josh 

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Derrick Barth

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I've also been experiencing this with Camtasia for a long time now.  I export to MP4 (720P) videos and they always appear slightly fuzzy/washed out as though there was a gamma shift and visually obvious compression going on.

This has happened to EVERY mp4 I've tried to render... I couldn't even tell you how many settings and things I've tried.

It bothers me because these are videos of my work which I need to show on my portfolio website, and they just look so clearly inferior to the original captures.

For an example of what I'm talking about, here's a page from my website:

http://alum.wpi.edu/~derrick/project_fr2.html

1. NOTICE the poster image at the start (before you press Play on the videos)... this is taken from Frame 1 of the captured video!  Exported from Camtasia.  See how crisp and colorful it is...

2. Now hit play, see how immediately washed out and lousy the video looks compared to the poster image at the start.

Why does the rendered video look like that compared to the original capture?  Is there anything we can do if we want/need mp4?

Additionally, here are some images.. the first is the "poster" image Camtasia exports when you're doing a web player export.  The other image is a screenshot from the video playing.



(Edited)
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kayakman, Champion

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perhaps do a little test ...

with a short test project [similar content to what is giving you the issue], where source clip dimensions = editing dimensions = production dimensions, do custom production to AVI; how does that video look when played?

using same project, same steps, but produce to MP4 with player [quality at least 70%]; how does that video look when played in Quicktime; in WMP?  how does it look when played in IE and/or in Chrome?

I do many projects based on large format color digital photos [photos are sampled down to 1500x1000], producing to MP4 w/player    when viewed in browser, the video's sharpness/color/contrast is so close to the original photos [even when full screened to 1920x1040] that A/B compares are difficult to distinguish

However, I do find that the method used to play does slightly alter the appearance [mostly slight color shifts]
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Brian Allen

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I found that no matter what I do (recalibrate, etc) my external monitor (Asus VS24A) produces very washed out videos. Everything looks fine during the capture AND in Camtasia, but the exported MP4 is washed out, lighter greys and yellows disappear, etc.

However, if I do the capture on my internal MacBook Pro monitor, the exported MP4 looks good on either monitor.  So something is messed up with regard to external monitors (either in OS X or in Camtasia).  I confirmed that the gamma is 2.2 on both monitors calibration, and that the white point is D65 on both.  So I have no explanation.

It's frustrating, but at least I can work around it by doing captures on the internal monitor.

Still, Camtasia should find and include a fix if its within their power to do so (which it is, because ScreenFlow has a solution for doing post-production gamma fixes, and it did fix the problem in the exported MP4).
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James Haxton

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Yeh I filmed a great HD video on my camera and edited on Camtasit, but when it came to producing it my face looked purple and blurry
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Loc_rabbirt

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Really, my trial still going but I don't like the video quality, it is very ugly when I tried export my screencast to mp4 format.
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BILLY

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Camtasia has not been able to figure out this problem. Keep searching and you will find nobody at Techsmith knows the answer. The answer is probably going to be to use another product that works like it is supposed to. Sorry Techsmith, but you guys need to get this issue figured out.
(Edited)
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Kelly Mullins, TechSmith Employee & Helper

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Billy,
Exactly what issue are you having?

Let us know what kind of video you are using.
Where you got the video from. Or, if you are using Screen Recording created with Camtasia Studio.
The dimensions of your video.
The project dimenstions.
The production dimenstions.
Where you are uploading your video.
Etc.

Kelly
User Assistance
TechSmith
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BILLY

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Aloha Kelly,

While I appreciate your desire to help, this is a known issue that has been going on for years. Providing you the information you are requesting is a waste of my time. I have spent hours on this and I am not the only one. 

You cannot record audio, video, and screen at the same time in Camtasia, and expect high quality output.

To get nice sharp video and audio, the video and audio tracks have to be recorded separately then edited together in Camtasia. So what's the purpose of the big red "Record" button if I have to press 3 different "record" buttons (audio, video, Camtasia) just to accomplish what Camtasia is supposed to do by just pressing one button.

My friends using Adobe do not have this issue. I don't want to learn Adobe, I want Camtasia to work properly.

Thanks. 
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Jake Dilby

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Thank you so much for this post.  I have been banging my head around for hours trying to figure out why my vid quality looks so awful.  Changing publish settings, recording in high res, none of that seems to make any difference.  When I looked at other colleagues videos, theirs has the same issue.  It's good to know this is a software issue, so I won't waste time with it in the future.  
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Metzen

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I have the same problem:  Doing a screen recording with Camtasia Studio on my MacBook Pro (all updates to Camtasia and the OS) works fine and the video looks great ~within Camtasia~, but when I export to an MP4 (or anything else) the video is washed out, like the gamma is messed up.

It looks better if I record the video on the built in monitor, and worse if I record the video on my external monitor, but looks washed out either way.  Within Camtasia it looks perfect either way, on either monitor, regardless of whether I record it on the laptop monitor and view it on the external, or vice versa, so the problem is in the export.

I've seen a LOT of people with this problem, in multiple posts on multiple forums, with no solutions and lots of frustration.  I've tried a number of other screen recording programs and they all work fine, regardless of which monitor I use to view it, so the problem is unique to Camtasia, and is not due to monitor or OS settings, versions, etc.

Thanks
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captkjbourne

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I have the same problem here. I have sent in a support  ticket with examples and am awaiting a reply. So far the worst £ 250 I have spent, hope they can sort it
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caclassen

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I can offer no help but I want to mention that I have the same problem.  And certain colors are worse than others.  For example, anything that's a solid red is extremely washed out, and text with shadow behind it gets so grainy it looks awful.  I've played with all different recording and editing dimensions.  It sounds as though everyone else has as well.  I'm in the same boat as the person above- I don't have time during my day job to learn Adobe but I've reached a breaking point with Camtasia when the quality of my work is greatly reduced after spending weeks on a project.
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Mohamed Ouyizme

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me to