Camtasia Studio only captures webcam video at 320x240

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  • Updated 8 years ago
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ugh. why is camtasia refusing to record cam higher than 320x240? cause its a trial version?
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Daniel Foster, Snagit strategy lead

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Posted 9 years ago

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Daniel Foster, Snagit strategy lead

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Hi Antonio, there's a bug in Camtasia Studio that is limiting webcam capture to 320x240. This seems to affect some models of HD webcams and not others. We're looking into it now but I don't have a date yet for when a patch or workaround will be available.

FYI - the trial versions of all our products have the same features as the licensed versions.
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David M. Converse

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We have a support article that explains this issue, essentially with the same information that Daniel offered above. We'll update that article as we have more information available.
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James Vandezande

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I'm creating a screen recording at about 1900 x 1080, but I want to include a full-screen video introduction using my webcam. When I add video from within Camtasia Studio, it seems to assume that it wants to be picture-in-picture (PIP). If I capture the video using something like Windows Movie Maker, the video's maximum size is only around 600 pixels wide.

Is there a way to capture video at the same size as the screen recording and include it in Camtasia Studio?

This reply was created from a merged topic originally titled
How do I include full screen video from a webcam?.
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Dave O'Rourke, Senior Software Engineer

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Here's where you set the camera capture size:

The result of the recording will be a WMV. Camtasia Studio does assume that you want it on the PIP track, so it adds it there for you. If that's not what you want, you can click on it to select it, then hit the delete key to remove it from the PIP track. Then switch to the Clip Bin view, where you should find the WMV that you created, and you can drag it down to the beginning of the timeline. Here's a short screencast to illustrate the point:

Hope this helps.
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I follow those instructions; but when I change the video size to 640x480 camtasia always crashes.

I've tried it about 20 times in the last hour. I've rebooted the system, etc - but camtasia always crashes when trying to change the recording settings.

This includes changing it from the recorder or from within the studio.

Camtasia rarely crashes unless the webcam is incolved. I'm using a Logitech hd c910.
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Kevin Liu, Staff Software Engineer

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Hey Daniel, in CS 8, the webcam presets are much improved and some bugs are fixed, not only you can capture any dimensions the webcam supports, also you get better video qualities.

Please check it out and let us know if you still see issues there.



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