I've been using Camtasia Studio for a long time, and I have NEVER encountered this problem before. Here's the problem: every time I try to update Camtasia Studio, I receive an error which says "We are unable to contact the Techsmith server". This started happening after I reinstalled Camtasia Studio. I was having problems with it, so I uninstalled my old install of it and redownloaded it from CNet Download.com. I then reinstalled it to find that it could not update itself and gave me that error. I checked my Firewall settings and it was set to Allow, so it is NOT my firewall. My internet is definitely up (otherwise typing this would be impossible). I don't know the problem. I have to download the entire installer every time I want to update it from the Download.com website, which is slow and very irritating. Please help!