Camtesia Studio MP4s not playing Google Drive

  • 1
  • Question
  • Updated 7 years ago
For some reason when I export my videos as MP4s to Google Drive they will no longer play in the Google Drive player.  I use this to embed in our help site.  Other MP4s (say from my Camera) process just fine.  Any thoughts on why this might be happening and what I could do to fix it?
Photo of Andy Webb

Andy Webb

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Aaron

Aaron

  • 191 Posts
  • 33 Reply Likes
Hi Andy,

From what I've seen, Google Drive has sporadic results decoding using the viewer.  Sometimes the movies take a day to process.  Other times, the filesize is too big to view in Drive.  I've seen the best results using the 'Youtube guidelines,' making sure that the editing dimensions match the youtube player sizes https://support.google.com/youtube/answer/1722171?hl=en
Do these same movies playback normally if you upload them to Drive outside of Camtasia?

Please let me know if this works for you, or if you have any other questions!

Regards,

Aaron

This conversation is no longer open for comments or replies.