CAN NOT SAVE MY RECORDING

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  • Updated 2 years ago
hi, iam using to record my pc screan ,CATASIA VERSON 8.6.0. LATLEY I RUN INTO PROBLEM AFTER I HAVE RECORDED MY SCREAN I CAN NOT SAVE. I GET ERROR MASAGE THE CAMTASIA DOSNOT RESPONCE. EATHER I HAVE TO EXIT THE PROPRAM OR WAITE FOR EVER. WHEN I CHECK THE SAVE DERACTREY I SEE MY RECORDED FILE SAVED THERE. WHEN I CHECK THE FILE PROPERTEY IT IS TECHSMITH RECORDING(.TREC) FORMAT. AFTER I RESTATR THE PROGRAM AND TRING TO OPPEN THIS FILE I GET MASSAGE THAT "IT IS EATHER UNSUPORTED MEDIA TYPE OR REQUIRED CODECS ARE NOT FOUND". I NED HELP TO RESOLVE THIS PROBLEM PLEASE HELP ME.
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GOVINDBHAI D PATEL

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Posted 2 years ago

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Klaas Hobo

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I think you best try Techsmith  support for problems like this. It is a free service and you can get in contact with them by clicking on "help" in the menu on this website .