can not use capture button snagit 2019

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  • Question
  • Updated 1 year ago
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How to use 
Photo of bdavila

bdavila

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Posted 1 year ago

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1 year ago
Photo of jasons

jasons

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We need more info than that to be able to help you.

Like what happens when you click the button, etc

(Edited)
2018-10-24T16:56:42+00:00
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Rick Stone

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Kinda like walking into a doctor's office and saying "I'm not feeling well", isn't it?
2018-10-24T17:23:52+00:00
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jasons

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LOL!  Exactly.

@bdavila
But all jokes aside we have no idea how to help you given your limited info.

The more info you can give about a problem the more someone can help you with it.
(not only this but any software)

(Edited)
1 year ago
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storm08

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Its basically what the user has typed here. The Capture button is not working. You cant click on it to activate a screen capture. 
1 year ago
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Gunjan korde

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Hi,

Capture button in SnagIT 13 is not working.

As soon as i click on the capture button, an error pops up saying that the OS should be windows 7 or above.
2019-03-08T18:40:45+00:00
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Paul

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And what operating system do you have?
2019-03-08T18:41:25+00:00
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Gunjan korde

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its windows 7
2019-03-08T18:46:45+00:00
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Paul

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Then you need to contact Support. 

"We offer free, individual tech support from a team of knowledgeable agents, from 8am-7pm ET (GMT-4) Monday-Friday. Open a ticket at support.techsmith.com or call +1 517 381 2300.!
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